IKEA

Technical Support Specialist

IKEA

Malmö, Sweden
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an experienced and enthusiastic Technical Support Specialist to join our team at IKEA. As a Technical Support Specialist, you will be responsible for the day-to-day technical support and troubleshooting for customers who have purchased our products.The ideal candidate will have a strong technical background and a passion for helping others. You must be able to think on your feet, troubleshoot complex problems, and provide solutions in a timely and accurate manner. We are looking for someone with excellent communication and customer service skills who can provide a friendly and helpful experience to our customers.The successful candidate will have experience in a customer-facing technical support role and a deep understanding of computer hardware and software applications. You must also have excellent problem-solving and analytical skills, as well as the ability to work effectively in a fast-paced environment. A degree in Computer Science or a related field is preferred, but not required.We are a fast-paced and innovative company, and we are looking for somebody who can bring their own enthusiasm and enthusiasm for learning to our team. If you think you have what it takes to be our Technical Support Specialist, please apply today!

Where is this job?
This job is located at Malmö, Sweden
Job Qualifications
  • Strong Customer Service Skills

  • Excellent Verbal And Written Communication Skills

  • Excellent Problem-Solving Abilities

  • Working Knowledge Of Computer Systems And Databases

  • Proficiency In Microsoft Office Suite And Other Software Applications

  • Ability To Work Cooperatively With A Team

  • Ability To Work Independently And Manage Multiple Tasks

  • Ability To Diagnose And Resolve Technical Issues

Required Skills
  • Documentation

  • Networking

  • Troubleshooting

  • Network Security

  • Operating Systems

  • Technical Support

  • Database Management

  • Debugging

  • customer service

  • help desk

  • IT support

  • Software Installation

  • System Administration

  • Network Monitoring

  • Hardware Repair

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Technical Support Specialist in Malmö, Sweden is SEK 254,000 to SEK 466,000 per year. This range is based on salaries reported by current and previous Technical Support Specialists in the region.

Additional Information
IKEA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesSwedish
Job PostedMay 4th, 2023
Apply BeforeJuly 20th, 2025
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About IKEA

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.

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