Sales and Supply Support Specialist

IKEA is looking for a motivated and customer-focused Sales and Supply Support Specialist to join our team and drive success in our supply chain. In this role, you will be responsible for efficiently coordinating the sales process and ensuring that customer orders are fulfilled on time. The ideal candidate will have a strong interest in sales and logistics, excellent communication and interpersonal skills, and a proven track record of success in customer service roles. If you have an eye for detail and thrive in a fast-paced environment, we would love to hear from you!

Responsibilities:

1. Develop and maintain excellent relationships with customers to ensure customer satisfaction and loyalty.
2. Monitor and track customer orders and facilitate prompt delivery of products to customers.
3. Proactively communicate with internal teams to ensure orders are processed in a timely manner.
4. Analyze customer data to identify sales trends and opportunities.
5. Assist in the development of innovative strategies to optimize sales performance and customer loyalty.
6. Coordinate with other departments to ensure customer orders are fulfilled accurately and efficiently.
7. Provide timely follow-up to customer inquiries and complaints.
8. Monitor inventory levels and ensure adequate supplies are available to meet customer demand.
9. Develop and implement strategies to improve customer service and satisfaction.
10. Maintain detailed records of all customer orders and sales activities.

According to JobzMall, the average salary range for a Sales and Supply Support Specialist in Hyderabad, Telangana, India is between ₹2,02,253 and ₹4,37,890. This range will vary depending on experience, education, and other factors.

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.