Retail Customer Service Associate

Welcome to IKEA – the world's leading home furnishing retailer! Are you someone who loves helping customers find the perfect pieces to complete their homes? Do you have a passion for providing exceptional customer service? If yes, then we have the perfect opportunity for you. We are looking for a friendly and enthusiastic Retail Customer Service Associate to join our team at IKEA. In this role, you will be responsible for creating a positive shopping experience for our customers by providing them with excellent service and product knowledge. If you have a positive attitude, strong communication skills, and a desire to work in a fast-paced retail environment, we want to hear from you!

1. Greet customers in a friendly and welcoming manner as they enter the store
2. Assist customers in finding and selecting products that meet their needs and preferences
3. Provide exceptional customer service by listening to and addressing customer inquiries and concerns
4. Maintain a thorough knowledge of IKEA's products, services, and store layout to effectively assist customers
5. Process customer transactions accurately and efficiently using the store's point-of-sale system
6. Keep the store clean, organized, and visually appealing to enhance the shopping experience for customers
7. Collaborate with team members to ensure efficient store operations and customer satisfaction
8. Continuously strive to meet and exceed sales targets and customer service metrics
9. Stay updated on product knowledge and promotions to provide accurate and helpful information to customers
10. Handle customer complaints and resolve issues in a timely and professional manner
11. Adhere to company policies and procedures, including safety and security guidelines
12. Participate in training and development programs to enhance job knowledge and skills
13. Develop and maintain positive relationships with customers to encourage repeat business and positive word-of-mouth referrals.

According to JobzMall, the average salary range for a Retail Customer Service Associate in Pasadena, CA, USA is $22,000 - $46,000 per year. This amount may vary depending on the specific company, job responsibilities, and level of experience. Additionally, factors such as commission, bonuses, and benefits may also affect the overall salary range.

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.