IKEA

Retail Customer Service

IKEA
Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At IKEA, we are looking for an enthusiastic, customer-focused individual to join our team as a Retail Customer Service Representative. Our ideal candidate will have previous experience in customer service and a passion for providing exceptional customer service. This customer-facing role requires excellent interpersonal and communication skills, a customer-centric attitude and the ability to think on your feet. The Retail Customer Service Representative is responsible for helping customers with purchases, resolving customer complaints, and providing product information. If you are motivated to provide an exceptional customer experience, and you have the qualifications we are seeking, we would love to hear from you.

Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications

  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication Skills

  • Ability To Multi-Task

  • Basic Computer Literacy

  • Ability To Stand For Long Periods Of Time

  • Ability To Work Flexible Hours

  • Ability To Lift Up To Lbs

  • Strong Customer Service Orientation

Required Skills

  • Merchandising

  • Listening

  • Pricing

  • Stocking

  • organizing

  • Assisting

  • Problem-Solving

  • Adaptability

  • Cashiering

  • Upselling

  • communicating

  • Greeting

  • Collaborating

  • Interacting

  • Courtesy

Soft Skills

  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Creative Thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Retail Customer Service in Charlotte, NC, USA is $22,000 to $36,000 per year. This range can vary depending on the employer, the employee's experience and qualifications, and the job duties.

Additional Information
IKEA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 4th, 2023
Apply BeforeApril 11th, 2026
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About IKEA

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.

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