IKEA

Retail Customer Service

IKEA

Baltimore, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At IKEA, we are looking for an outgoing, customer-focused individual to join our team as a Retail Customer Service Representative. In this role, you will be the face of the company, providing exceptional customer service to everyone who walks through our doors. The ideal candidate will have an outgoing personality, strong communication skills, and the ability to problem-solve. If you have a passion for helping others and enjoy working in a fast-paced environment, this could be the perfect job for you!To be successful in this role, you must have a minimum of high school diploma/GED and 1-2 years of experience in customer service. You should have a friendly, professional demeanor and be comfortable working independently and as part of a team. We are looking for someone who is organized and detail-oriented, with the ability to multitask and prioritize tasks efficiently. Knowledge of IKEA products and services is preferred.

Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Team Environment

  • Knowledge Of Customer Service Principles And Practices

  • Strong Problem Solving And Decision-Making Skills

  • Computer Proficiency In Microsoft Office Suite

  • Ability To Multitask And Prioritize Tasks

  • Exceptional Interpersonal Skills

  • Ability To Handle Customer Complaints Effectively

Required Skills
  • Scheduling

  • Merchandising

  • Listening

  • Stocking

  • organizing

  • Assisting

  • Coordinating

  • Problem-Solving

  • Cashiering

  • Upselling

  • Greeting

  • Selling

  • Delegating

  • Interacting

  • Explaining

Soft Skills
  • Communication

  • Conflict Resolution

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Retail Customer Service in Baltimore, MD, USA is between $20,000 and $30,000 per year. This range may vary depending on the experience and qualifications of the individual.

Additional Information
IKEA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 4th, 2023
Apply BeforeMay 10th, 2026
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About IKEA

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.

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