IKEA

Retail Cashier and Customer Service Associate

IKEA

Carson, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of IKEA, where we strive to create a better everyday life for the many people. We are currently seeking a dedicated and friendly Retail Cashier and Customer Service Associate to join our team at our (location) location. As the first point of contact for our customers, you will play a crucial role in providing exceptional customer service and ensuring a seamless shopping experience. If you are a people-oriented individual with a passion for delivering top-notch service, we want to hear from you!

  1. Greet and welcome customers as they enter the store, creating a positive and friendly atmosphere.
  2. Process customer purchases accurately and efficiently using the cash register and other point-of-sale systems.
  3. Provide exceptional customer service by actively listening to customer needs and addressing any concerns or questions they may have.
  4. Maintain a thorough understanding of all IKEA products and services to assist customers with product inquiries and recommendations.
  5. Maintain a clean and organized checkout area, ensuring a pleasant and efficient shopping experience for customers.
  6. Assist with customer returns and exchanges, following store policies and procedures.
  7. Collaborate with other team members to ensure all tasks are completed, including stocking shelves, organizing displays, and maintaining adequate inventory levels.
  8. Build and maintain relationships with customers, providing a personalized and memorable experience.
  9. Communicate effectively with customers and team members, resolving any conflicts or issues that may arise.
  10. Continuously strive to meet and exceed sales targets and customer satisfaction goals.
  11. Follow all safety and security protocols to protect customers, employees, and merchandise.
  12. Stay up-to-date on all company policies, procedures, and promotions to provide accurate information to customers.
  13. Adhere to all cash handling and cash register procedures to ensure accurate accounting of all transactions.
  14. Attend training sessions and meetings to stay informed about new products, services, and procedures.
  15. Uphold the IKEA values of simplicity, cost consciousness, and humbleness in all interactions with customers and colleagues.
Where is this job?
This job is located at Carson, CA, USA
Job Qualifications
  • Excellent Customer Service Skills - Being The Front-Line Representative Of Ikea, The Retail Cashier And Customer Service Associate Must Possess Exceptional Customer Service Skills And Be Able To Handle Customer Inquiries And Concerns In A Professional And Friendly Manner.

  • Cash Handling Experience - As A Retail Cashier, The Candidate Should Have Experience Handling Cash And Be Able To Accurately Process Transactions, Including Cash, Credit, And Debit Card Payments.

  • Strong Communication Skills - The Ability To Communicate Effectively With Both Customers And Colleagues Is Crucial For A Retail Cashier And Customer Service Associate. This Includes Speaking Clearly And Concisely, Active Listening, And Being Able To Convey Information Accurately.

  • Attention To Detail - As A Cashier, The Candidate Will Be Responsible For Handling Money And Completing Transactions Accurately. Therefore, Attention To Detail Is Essential To Avoid Errors And Maintain The Store's Financial Records.

  • Ability To Work In A Fast-Paced Environment - Ikea Is A Popular Shopping Destination, Which Means The Retail Cashier And Customer Service Associate Must Be Able To Work Efficiently In A Fast-Paced Environment. This Includes Multitasking, Prioritizing Tasks, And Staying Calm Under Pressure.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Sales skills

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Cashier and Customer Service Associate in Carson, CA, USA is between $12.50 and $14.50 per hour. However, this can vary depending on factors such as experience, location, and specific job duties.

Additional Information
IKEA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 29th, 2024
Apply BeforeMay 22nd, 2025
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About IKEA

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.

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