IKEA

Retail Cashier and Customer Service Associate

IKEA

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a friendly and customer-focused individual looking for a dynamic job opportunity? Look no further, because IKEA is seeking a Retail Cashier and Customer Service Associate to join our team! In this role, you will have the chance to interact with customers, handle cash transactions, and provide a positive shopping experience at our store. We are looking for someone who is dedicated, reliable, and has a passion for providing excellent customer service. If you have a positive attitude and enjoy working in a fast-paced retail environment, we want to hear from you!

  1. Greet and interact with customers in a friendly and welcoming manner.
  2. Process cash transactions accurately and efficiently.
  3. Provide exceptional customer service and address any inquiries or concerns.
  4. Maintain a clean and organized cashier station.
  5. Handle customer returns and exchanges according to company policies.
  6. Assist customers with locating products and making purchasing decisions.
  7. Collaborate with team members to ensure smooth operation of the store.
  8. Continuously strive to meet and exceed sales targets and customer satisfaction goals.
  9. Adhere to all company policies and procedures.
  10. Maintain knowledge of current promotions, sales, and product information.
  11. Handle customer complaints and resolve issues in a professional and timely manner.
  12. Attend training sessions and stay updated on new products and policies.
  13. Provide support to other departments as needed.
  14. Maintain a positive attitude and represent the brand in a professional manner.
  15. Promote a safe and healthy work environment by following safety protocols and procedures.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Strong Customer Service Skills: A Successful Retail Cashier And Customer Service Associate At Ikea Should Possess Excellent Communication And Problem-Solving Skills To Provide Exceptional Customer Service.

  • Cash Handling Experience: Candidates Should Have Experience Handling Cash Transactions Accurately And Efficiently, Including Using A Cash Register, Processing Returns, And Maintaining A Balanced Cash Drawer.

  • Product Knowledge: A Strong Understanding Of Ikea's Products And Services Is Essential For This Role. Candidates Should Be Familiar With The Store's Layout, Inventory, And Pricing To Assist Customers With Their Purchases.

  • Team Player: Ikea Values Teamwork, And The Ideal Candidate Should Be Able To Work Collaboratively With Other Team Members To Ensure A Positive And Efficient Shopping Experience For Customers.

  • Multitasking Abilities: Retail Cashiers And Customer Service Associates At Ikea Are Responsible For Handling Multiple Tasks Simultaneously, Including Assisting Customers, Processing Transactions, And Restocking Merchandise. Candidates Should Be Able To Multitask Efficiently In A Fast-Paced Environment.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Cashier and Customer Service Associate in Phoenix, AZ, USA is approximately $10 - $15 per hour. However, this can vary depending on the specific job duties, company, and level of experience.

Additional Information
IKEA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 29th, 2024
Apply BeforeMay 22nd, 2025
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About IKEA

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.

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