IKEA

Retail Cashier and Customer Service Associate

IKEA

Dallas, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

"Are you a people person with a passion for customer service? Do you have a knack for numbers and a strong attention to detail? Look no further, as IKEA is seeking a dynamic and friendly individual to join our team as a Retail Cashier and Customer Service Associate. As the face of our store, you will play a crucial role in providing exceptional service to our valued customers while handling cash transactions with precision. If you possess excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment, we want to hear from you! Join our team and be a part of the IKEA experience."

  1. Greet and welcome customers with a friendly and approachable demeanor.
  2. Provide exceptional customer service by assisting with inquiries, resolving issues, and ensuring customer satisfaction.
  3. Process cash transactions accurately and efficiently, including cash, credit, and debit payments.
  4. Maintain a balanced cash register and handle cash in accordance with company policies and procedures.
  5. Keep the checkout area clean, organized, and stocked with necessary supplies.
  6. Collaborate with other team members to ensure a smooth and efficient checkout process.
  7. Communicate any issues or concerns with management and follow up on customer feedback.
  8. Perform price checks, exchanges, and returns according to company policies.
  9. Maintain a strong knowledge of the store's products, services, and promotions to assist customers.
  10. Adhere to all safety and security protocols to protect company assets and employees.
  11. Uphold the company's values and promote a positive and inclusive work environment.
  12. Attend and participate in team meetings and training sessions to continuously improve customer service skills.
  13. Support store operations by assisting with tasks such as restocking shelves and maintaining store cleanliness.
  14. Handle customer complaints and resolve them in a timely and professional manner.
  15. Continuously seek opportunities to improve the customer experience and provide feedback to management.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Excellent Customer Service Skills: Candidates Should Have A Friendly And Approachable Demeanor, With The Ability To Actively Listen And Respond To Customer Inquiries And Concerns In A Professional Manner.

  • Cash Handling Experience: Previous Experience Handling Cash Transactions And Operating A Cash Register Is Essential For This Role. Candidates Should Be Comfortable With Basic Math Skills And Have A High Level Of Accuracy When Handling Money.

  • Product Knowledge: A Strong Understanding Of Ikea's Products And Services Is Important For Providing Accurate And Helpful Information To Customers. Candidates Should Be Able To Confidently Answer Questions And Make Recommendations To Customers Based On Their Needs.

  • Teamwork And Communication Skills: Working As Part Of A Team Is Crucial In A Retail Environment. Candidates Should Be Able To Effectively Communicate With Colleagues And Managers To Ensure A Smooth And Efficient Customer Service Experience.

  • Time Management And Multitasking Abilities: Retail Cashiers And Customer Service Associates Often Have To Juggle Multiple Tasks At Once, Such As Processing Transactions, Assisting Customers, And Restocking Merchandise. Candidates Should Be Able To Prioritize And Manage Their Time Effectively To Meet The Demands Of A Busy Store.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Teamwork

  • Salesmanship

  • Problem-Solving

  • Upselling

  • Adapt

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Cashier and Customer Service Associate in Dallas, TX, USA is between $27,000 to $33,000 per year. This can vary depending on the specific company, experience level, and location within Dallas. Some companies may also offer additional benefits such as bonuses, commissions, and paid time off. It is always best to research the specific company and job posting for more accurate salary information.

Additional Information
IKEA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 29th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About IKEA

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.

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