IKEA

Retail Cashier and Customer Service Associate

IKEA

Memphis, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of IKEA, where we strive to create a better everyday life for the many people. As a Retail Cashier and Customer Service Associate, you will be the face of our company, providing exceptional service to our customers while also being responsible for handling transactions at the checkout counter. If you are passionate about creating a positive shopping experience and have a knack for handling money and solving customer inquiries, then we want you to join our team! The ideal candidate will have excellent communication skills, a friendly and helpful attitude, and the ability to work in a fast-paced environment. Come be a part of our IKEA family and help us bring our vision to life.

  1. Greet and welcome customers in a warm and friendly manner.
  2. Provide exceptional customer service by answering questions, addressing concerns, and resolving customer issues.
  3. Process transactions accurately and efficiently at the checkout counter.
  4. Handle cash, credit, and debit card payments and ensure proper change is given.
  5. Maintain a clean and organized checkout area at all times.
  6. Assist customers in finding products and provide information about promotions and sales.
  7. Collaborate with team members to ensure smooth and efficient customer flow.
  8. Follow all company procedures and policies regarding cash handling and customer service.
  9. Maintain a positive and professional attitude at all times.
  10. Continuously strive to improve the customer experience and suggest ways to enhance it.
  11. Handle returns and exchanges in a timely and efficient manner.
  12. Adhere to all safety and security procedures to ensure the protection of company assets.
  13. Attend regular training and development sessions to stay updated on product knowledge and customer service techniques.
  14. Provide feedback to management regarding customer concerns and suggestions for improvement.
  15. Contribute to a positive and inclusive work environment by respecting and supporting colleagues and customers from diverse backgrounds.
Where is this job?
This job is located at Memphis, TN, USA
Job Qualifications
  • Strong Customer Service Skills: A Retail Cashier And Customer Service Associate At Ikea Should Possess Excellent Customer Service Skills, Including The Ability To Communicate Effectively, Remain Calm Under Pressure, And Provide A Positive And Helpful Attitude To Customers.

  • Cash Handling Experience: Candidates Should Have Previous Experience Handling Cash Transactions, Including Counting And Balancing Cash Drawers, Processing Credit And Debit Card Payments, And Issuing Receipts Accurately.

  • Product Knowledge: A Thorough Understanding Of Ikea's Product Range And The Ability To Provide Customers With Information And Recommendations On Products Is Essential For This Role.

  • Attention To Detail: As A Retail Cashier And Customer Service Associate, Attention To Detail Is Crucial To Ensure Accurate Processing Of Transactions, Maintaining Inventory Levels, And Identifying And Resolving Customer Issues.

  • Teamwork And Adaptability: Ikea Values Teamwork And Collaboration, So Candidates Should Be Able To Work Well With Others And Adapt To Changing Situations And Tasks. This Includes Being Able To Work In A Fast-Paced Environment And Being Flexible With Scheduling.

Required Skills
  • Inventory Management

  • Communication

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Sales skills

  • Problem-Solving

  • cash register operation

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Cashier and Customer Service Associate in Memphis, TN, USA is between $20,000 to $30,000 per year. However, this can vary depending on factors such as experience, location, and the specific company or store. Some retail cashiers and customer service associates may also receive additional benefits such as health insurance and bonuses. It is best to research specific job listings and company information for a more accurate salary range.

Additional Information
IKEA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 29th, 2024
Apply BeforeMay 22nd, 2025
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About IKEA

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.

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