IKEA

Loss Prevention & Safety Associate

IKEA

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

"Join our team at IKEA as a Loss Prevention & Safety Associate and play a crucial role in ensuring the safety and security of our customers and co-workers. As an associate in this role, you will have the opportunity to utilize your keen eye for detail and strong communication skills to prevent theft and maintain a safe environment within our store. We are looking for individuals who are passionate about maintaining high safety standards and are able to handle difficult situations with professionalism and empathy. If you are ready to be a part of a dynamic team dedicated to creating a secure and welcoming shopping experience, then we want to hear from you!"

  1. Monitor and patrol the store premises to identify and prevent theft, vandalism, and other safety hazards.
  2. Utilize surveillance cameras and other security equipment to proactively identify suspicious activity.
  3. Respond to and investigate any incidents or concerns related to safety and security.
  4. Collaborate with store management and other team members to implement and maintain safety protocols and procedures.
  5. Communicate effectively with customers and co-workers to address any safety concerns or issues.
  6. Conduct regular safety audits and inspections to identify potential hazards and ensure compliance with safety regulations.
  7. Train and educate store employees on safety procedures and loss prevention techniques.
  8. Stay up-to-date on industry trends and best practices in loss prevention and safety protocols.
  9. Collaborate with law enforcement and other external partners as needed.
  10. Maintain accurate records of incidents and investigations.
  11. Provide excellent customer service and support to customers and co-workers.
  12. Remain calm and professional in high-stress situations, demonstrating empathy and problem-solving skills.
  13. Take appropriate action to handle emergency situations and escalate issues as needed.
  14. Continuously assess and improve store security measures to prevent theft and maintain a safe shopping environment.
  15. Uphold the values and culture of IKEA by promoting a safe and welcoming environment for all customers and co-workers.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Knowledge Of Loss Prevention Techniques: A Successful Candidate For This Role Should Have A Strong Understanding Of Loss Prevention Strategies And Techniques, Including But Not Limited To Cctv Monitoring, Inventory Management, And Theft Prevention.

  • Experience In Safety Procedures: As A Loss Prevention & Safety Associate, The Individual Will Also Be Responsible For Ensuring A Safe Working Environment For Both Employees And Customers. Therefore, Previous Experience With Safety Protocols And Procedures Is Essential.

  • Attention To Detail: This Role Requires A Keen Eye For Detail And The Ability To Identify Potential Security And Safety Risks. The Ideal Candidate Should Possess Excellent Observational Skills And Be Able To Quickly Spot Suspicious Behavior Or Safety Hazards.

  • Strong Communication Skills: Effective Communication Is Crucial For This Role As The Loss Prevention & Safety Associate Will Need To Work Closely With Both Employees And Management. The Ability To Communicate Clearly And Professionally Is Essential In Handling Incidents And Conducting Investigations.

  • Physical Fitness And Stamina: This Role May Require Standing, Walking, And Monitoring Cctv For Long Periods. The Candidate Should Possess Physical Fitness And Stamina To Perform These Tasks Effectively. Additionally, The Role May Also Require Lifting And Moving Heavy Objects During Safety Inspections, So Physical Strength Is A Plus.

Required Skills
  • Communication Skills

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Safety regulations

  • Risk assessment

  • Teamwork

  • Emergency Response

  • Investigation Techniques

  • Loss Prevention Strategies

  • Surveillance Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Loss Prevention & Safety Associate in Charlotte, NC, USA is $29,000 to $48,000 per year. However, this can vary depending on factors such as experience, education, and employer. Some companies may offer higher salaries for candidates with specialized skills or certifications in loss prevention and safety. Additionally, the cost of living in Charlotte may also impact the salary range for this position. It is best to research specific job listings and speak with potential employers to get a more accurate understanding of the salary for this role in Charlotte.

Additional Information
IKEA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 29th, 2024
Apply BeforeJuly 20th, 2025
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About IKEA

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.

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