Customer Service Specialist

Are you passionate about helping customers and providing excellent customer service? IKEA is looking for an enthusiastic and customer-oriented Customer Service Specialist to join our team. We are looking for someone who is patient, has a friendly and positive attitude, and is able to resolve customer inquiries quickly and effectively. You should have a good understanding of customer service processes and the ability to stay organized in a fast-paced environment. If you are a self-motivated individual who takes initiative and enjoys helping others, this position may be a great fit for you.

Responsibilities:

• Provide excellent customer service to customers in-store or over the phone
• Respond promptly and effectively to customer inquiries and complaints
• Remain patient and maintain a friendly and positive attitude when dealing with customers
• Stay organized and remain focused in a fast-paced environment
• Follow company procedures and policies when providing customer service
• Utilize problem-solving skills to quickly and accurately resolve customer inquiries
• Take initiative to go above and beyond what is expected of a Customer Service Specialist
• Provide feedback to management about customer service processes or customer inquiries

According to JobzMall, the average salary range for a Customer Service Specialist in Emeryville, CA, USA is $40,000 - $55,000 per year. This salary range may vary depending on the company and the employee's experience and qualifications.

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.