IKEA

Customer Service

IKEA

Baltimore, MD, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for a customer service superstar to join our team at IKEA! We are looking for someone with a friendly, outgoing personality, excellent problem-solving skills and the ability to exceed customer expectations. If you have a passion for helping people, take pride in your work, and are looking for a rewarding career opportunity, this could be the role for you!To be successful in this role, you will need to have at least two years' experience in a customer service position, excellent communication skills and the ability to work collaboratively with a team. You will also need to have a strong understanding of IKEA’s products, services and brand. Experience with sales, retail or hospitality would be an asset.We’re looking for someone who is organized and detail-oriented, with the ability to juggle multiple tasks and prioritize accordingly. You should also have a positive attitude and the determination to provide a great experience for our customers and coworkers alike.If this sounds like you, we’d love to hear from you!

Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication Skills

  • Knowledge Of Ikea Products And Services

  • Ability To Multi-Task And Prioritize Tasks

  • Proficiency In Ms Office

  • Proven Customer Service Experience

  • Excellent Problem Solving Skills

  • Ability To Handle Difficult Customer Situations

Required Skills
  • Communication

  • Product knowledge

  • Negotiation

  • Conflict Resolution

  • customer service

  • Listening

  • Teamwork

  • organizing

  • Empathy

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • respect

  • Selling

Soft Skills
  • Communication

  • Customer Service

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service in Baltimore, MD, USA is between $24,938 and $44,233 per year. This range may vary depending on the type of customer service position and the individual's experience and qualifications.

Additional Information
IKEA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 4th, 2023
Apply BeforeJuly 20th, 2025
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About IKEA

IKEA is a Swedish-founded multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories, among other useful goods and occasionally home services.

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