IHOP

Server

IHOP

Detroit, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the IHOP family! We are currently seeking a friendly and dedicated Server to join our team. As a Server at IHOP, you will play an integral role in providing exceptional dining experiences for our guests. Our ideal candidate is someone who is passionate about customer service, has excellent communication skills, and thrives in a fast-paced environment. If you are someone who enjoys working with a team, has a positive attitude, and is eager to learn and grow, we would love to have you on board!

  1. Greet and seat guests in a friendly and welcoming manner.
  2. Take food and drink orders accurately and efficiently.
  3. Ensure timely delivery of orders to guests.
  4. Provide excellent customer service by addressing any concerns or requests promptly.
  5. Maintain a clean and organized dining area at all times.
  6. Follow proper food handling and safety procedures.
  7. Upsell menu items and promote special offers.
  8. Handle cash and credit card transactions accurately.
  9. Collaborate with kitchen staff to ensure timely and accurate order preparation.
  10. Communicate any issues or concerns to management in a timely manner.
  11. Memorize and be able to explain menu items and specials to guests.
  12. Attend and participate in staff meetings and training sessions.
  13. Uphold company standards and policies at all times.
  14. Work as a team with other servers, hosts, and kitchen staff to ensure smooth operations.
  15. Continuously strive to improve and provide exceptional dining experiences for guests.
  16. Maintain a positive and professional attitude at all times.
  17. Follow all IHOP brand standards and guidelines.
  18. Adhere to health and safety regulations.
  19. Be knowledgeable about current and upcoming promotions and events.
  20. Continuously learn and grow by attending training sessions and seeking feedback from management.
Where is this job?
This job is located at Detroit, MI, USA
Job Qualifications
  • Previous Experience In Food Service Industry, Preferably In A Fast-Paced Restaurant Environment.

  • Excellent Communication And Customer Service Skills To Effectively Interact With Guests And Coworkers.

  • Ability To Multitask And Work Efficiently Under Pressure, While Maintaining A Positive Attitude.

  • Knowledge Of Food And Beverage Menu Items, Including Allergen Information And Preparation Methods.

  • Availability To Work Flexible Hours, Including Weekends And Holidays, To Accommodate The Restaurant's Peak Hours.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • customer service

  • Cash Handling

  • Food safety

  • Teamwork

  • Order Taking

  • Food

  • Menu Knowledge

  • Table Setting

  • Menu Upselling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Server in Detroit, MI, USA is between $20,000 and $35,000 per year. However, this can vary depending on factors such as the type of establishment, experience level, and tips received. Some high-end restaurants may pay servers more, while smaller or casual dining establishments may pay less. Additionally, servers who work in more affluent areas or at upscale restaurants may earn higher tips, increasing their overall earnings.

Additional Information
IHOP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 4th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About IHOP

IHOP is an American multinational pancake house restaurant chain that specializes in breakfast foods. It is owned by Dine Brands Global—a company formed after IHOP's purchase of Applebee's, with 99% of the restaurants run by independent franchisees.

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