Are you an experienced operations professional looking for a new challenge? Do you have a passion for leading and developing teams to achieve operational excellence? If so, IHOP has an exciting opportunity for you to join our team as the Manager of Operations Services. As a key member of our leadership team, you will play a crucial role in ensuring the smooth and efficient operation of our restaurants. We are seeking a driven and results-oriented individual with a strong background in operations management and a knack for problem-solving. If this sounds like you, we want to hear from you!
- Lead and Develop Teams: Coach, mentor, and motivate team members to achieve operational excellence and reach their full potential.
- Ensure Smooth and Efficient Operation: Oversee the day-to-day operations of multiple restaurants, ensuring they are running smoothly and efficiently.
- Problem Solving: Identify and troubleshoot operational issues, developing and implementing solutions to improve processes and procedures.
- Maintain Quality Standards: Ensure that all restaurants are meeting IHOP's high standards for food quality, service, and cleanliness.
- Budget Management: Monitor and manage operational budgets to ensure financial targets are met.
- Staffing and Scheduling: Work closely with restaurant managers to ensure proper staffing levels and efficient scheduling to meet business needs.
- Training and Development: Implement training programs and provide ongoing development opportunities for team members to enhance their skills and knowledge.
- Ensure Compliance: Ensure all restaurants are in compliance with company policies and procedures, as well as local and federal regulations.
- Performance Management: Conduct performance evaluations for team members and provide feedback to help them grow and improve.
- Collaborate with Leadership Team: Work closely with other members of the leadership team to develop and implement strategies to drive operational success.
- Stay Up-to-Date on Industry Trends: Stay informed on industry trends and best practices to continuously improve operations and stay ahead of the competition.
- Serve as a Brand Ambassador: Represent the IHOP brand and maintain a positive image in all interactions with customers, team members, and the community.
Extensive Experience In Restaurant Operations Management - A Successful Candidate For A Manager, Operations Services Job At Ihop Should Have A Solid Background In Restaurant Operations Management. This Includes Experience In Overseeing Daily Operations, Managing Budgets, And Ensuring Compliance With Company Standards And Policies.
Strong Leadership And Team Management Skills - As A Manager, Operations Services At Ihop, You Will Be Responsible For Leading And Managing A Team Of Employees. Therefore, It Is Essential That You Have Strong Leadership And Team Management Skills To Effectively Motivate And Guide Your Team Members Towards Achieving Company Goals.
Excellent Communication And Interpersonal Skills - Effective Communication Is Crucial In Any Management Role, And The Manager, Operations Services Position At Ihop Is No Exception. The Ideal Candidate Should Possess Excellent Communication Skills To Effectively Interact With Team Members, Customers, And Other Stakeholders.
Knowledge Of Restaurant Industry Trends And Best Practices - Ihop Is A Well-Known Brand In The Restaurant Industry, And The Company Expects Its Managers, Operations Services To Be Well-Versed In Industry Trends And Best Practices. This Includes Staying Updated On New Menu Items, Service Techniques, And Industry Regulations.
Strong Analytical And Problem-Solving Abilities - The Manager, Operations Services Job At Ihop Requires The Ability To Analyze Data, Identify Areas For Improvement, And Implement Solutions To Drive Operational Efficiency. Therefore, A Successful Candidate Should Possess Strong Analytical And Problem-Solving Skills To Effectively Address Any Challenges That May Arise.
Planning
Communication
Time Management
Leadership
customer service
Financial Management
Teamwork
Organization
Training and Development
Problem-Solving
Adaptability
Decision-Making
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Manager, Operations Services in Pasadena, CA, USA is between $70,000 and $120,000 per year. This range can vary based on factors such as industry, company size, and level of experience.
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IHOP is an American multinational pancake house restaurant chain that specializes in breakfast foods. It is owned by Dine Brands Global—a company formed after IHOP's purchase of Applebee's, with 99% of the restaurants run by independent franchisees.
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