
IT Menu Specialist, Point of Sale & Menu Implementation
Are you an experienced IT professional with a passion for the restaurant industry? Do you have a knack for creating efficient and user-friendly systems? If so, we have an exciting opportunity for you! IHOP is seeking a highly skilled IT Menu Specialist to join our team. In this role, you will be responsible for the design, implementation, and maintenance of our point of sale and menu systems. The ideal candidate will have a strong background in IT and a deep understanding of the restaurant industry. If you are a team player with a keen eye for detail and a passion for innovation, we want to hear from you!
- Design and implement efficient and user-friendly point of sale and menu systems for IHOP restaurants.
- Maintain and update existing systems to ensure optimal performance and functionality.
- Collaborate with cross-functional teams to identify and address system issues and enhance user experience.
- Stay up-to-date with industry trends and advancements to continuously improve IHOP's systems.
- Train and support restaurant staff on the proper use of the systems.
- Troubleshoot and resolve technical issues related to the systems.
- Develop and maintain documentation for all systems and processes.
- Ensure compliance with security protocols and data protection regulations.
- Conduct regular system audits to ensure accuracy and efficiency.
- Work closely with vendors and suppliers to negotiate contracts and manage relationships.
- Maintain a thorough understanding of IHOP's menu offerings and update systems accordingly.
- Collaborate with marketing and operations teams to develop and implement new menu items and promotions.
- Monitor and analyze system performance and provide recommendations for improvements.
- Participate in the development of IT strategies and plans for the restaurant industry.
- Serve as a technical resource for other IT team members and provide training and guidance as needed.
- Proactively identify and address potential system issues before they impact operations.
- Keep abreast of emerging technologies and make recommendations for their integration into IHOP's systems.
- Participate in meetings and presentations to share updates and gather feedback from stakeholders.
- Adhere to all company policies and procedures, including those related to IT security and confidentiality.
- Continuously seek opportunities to streamline processes and improve efficiency within the IT department.
Proficient In Point Of Sale (Pos) Systems: The Ideal Candidate Should Have A Strong Understanding Of Various Pos Systems And Their Functionalities. They Should Be Able To Troubleshoot Any Technical Issues And Optimize The System For Efficient Menu Implementation.
Experience With Menu Design And Implementation: The Candidate Should Have Experience In Creating And Implementing Menus For A Restaurant Or Similar Food Service Business. They Should Have A Keen Eye For Design And Be Able To Create Visually Appealing And User-Friendly Menus.
Knowledge Of Inventory Management: The It Menu Specialist Should Be Familiar With Inventory Management Systems And Processes. They Should Be Able To Track And Manage Menu Items, Ingredients, And Supplies To Ensure Accurate And Efficient Menu Implementation.
Strong Analytical And Problem-Solving Skills: The Candidate Should Possess Strong Analytical And Problem-Solving Skills To Identify And Address Any Potential Issues During The Menu Implementation Process. They Should Be Able To Anticipate And Troubleshoot Technical Problems To Minimize Disruptions To Restaurant Operations.
Ability To Work In A Fast-Paced Environment: The It Menu Specialist Will Be Responsible For Menu Implementation In Multiple Restaurants, Which May Require Working In A Fast-Paced And High-Pressure Environment. The Candidate Should Be Able To Prioritize Tasks, Manage Their Time Effectively, And Adapt To Changing Circumstances Quickly.
Project Management
Troubleshooting
Technical Support
Data Management
POS systems
Menu optimization
System integration
Menu
Menu Design
Menu Analysis
Menu Engineering
It Expertise
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a IT Menu Specialist, Point of Sale & Menu Implementation in Pasadena, CA, USA is between $50,000 to $70,000 per year. This may vary depending on factors such as experience, skills, and job responsibilities. Additionally, benefits such as healthcare, retirement plans, and bonuses may also affect the salary range.
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IHOP is an American multinational pancake house restaurant chain that specializes in breakfast foods. It is owned by Dine Brands Global—a company formed after IHOP's purchase of Applebee's, with 99% of the restaurants run by independent franchisees.

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