IHOP

Host/Hostess

IHOP

Murray, UT, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

"Are you a people person with a passion for hospitality? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you as a Host/Hostess at IHOP! As the first point of contact for our guests, you will play a crucial role in creating a welcoming and memorable dining experience. We are seeking individuals with exceptional communication skills, a positive attitude, and a strong attention to detail. Join our team and be a part of the IHOP family!"

  1. Greet and welcome guests as they enter the restaurant with a warm and friendly demeanor.
  2. Manage the waitlist and seating of guests, ensuring efficient and fair rotation among servers.
  3. Provide accurate wait times and manage reservations to ensure timely seating of guests.
  4. Maintain a clean and organized front entrance, including menus, signage, and waiting area.
  5. Anticipate guest needs and provide exceptional customer service throughout their dining experience.
  6. Communicate effectively with kitchen staff and servers to ensure timely and accurate delivery of food.
  7. Respond to guest inquiries and address any concerns or complaints in a professional manner.
  8. Upsell menu items and promote special offers to enhance the guest experience.
  9. Handle cash and credit transactions accurately and efficiently.
  10. Follow all safety and sanitation policies to ensure a clean and safe dining environment.
  11. Assist with bussing and resetting tables to maintain a clean and welcoming dining area.
  12. Collaborate with team members to ensure smooth and efficient operations during peak business hours.
  13. Attend training sessions and meetings to stay updated on menu items, specials, and restaurant policies.
  14. Maintain a positive and professional attitude at all times, creating a welcoming and enjoyable atmosphere for guests.
  15. Represent the IHOP brand and uphold its standards of hospitality and excellence.
Where is this job?
This job is located at Murray, UT, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills To Greet And Interact With Guests In A Friendly And Professional Manner.

  • Strong Organizational And Multitasking Abilities To Manage The Front Desk, Seating Arrangements, And Reservations Effectively.

  • Knowledge Of The Menu Items, Specials, And Promotions To Provide Accurate Information And Make Recommendations To Guests.

  • Ability To Handle Customer Complaints And Resolve Issues Promptly To Ensure A Positive Dining Experience For Guests.

  • Flexibility To Work In A Fast-Paced, Dynamic Environment, Including Weekends And Holidays, And Willingness To Assist In Other Areas Of The Restaurant When Needed.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • Conflict Resolution

  • customer service

  • Teamwork

  • Organization

  • Adaptability

  • Menu Knowledge

  • Reservation Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Host/Hostess in Murray, UT, USA is between $10.00 - $12.50 per hour. However, this may vary depending on factors such as experience, location, and the specific establishment you are working for. Some high-end restaurants may pay their hosts/hostesses a higher hourly rate. It is best to research the specific establishment you are interested in to get a more accurate salary range.

Additional Information
IHOP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 4th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About IHOP

IHOP is an American multinational pancake house restaurant chain that specializes in breakfast foods. It is owned by Dine Brands Global—a company formed after IHOP's purchase of Applebee's, with 99% of the restaurants run by independent franchisees.

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