IHOP

Host/Hostess

IHOP

Seattle, WA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At IHOP, we are looking for an enthusiastic Host or Hostess to join our team! Our Host or Hostess will be the first person guests interact with when entering our restaurant, and will be the face of our organization. Our ideal candidate will have the required qualifications listed below, a great attitude, and a warm and inviting personality. Required Qualifications:• Minimum 1 year of customer service experience• Excellent communication skills, both verbal and written• Ability to multi-task in a fast-paced environment• Ability to stand and walk for extended periods of time• Flexibility to work varying shifts, including nights, weekends, and holidays

Responsibilities: • Greet guests upon their arrival to the restaurant and provide them with menus. • Answer incoming calls and take reservations. • Assist in seating customers according to their preferences. • Manage the restaurant waitlist during busy periods. • Ensure all guests are served in a timely and efficient manner. • Ensure all tables are properly set and cleared in a timely manner. • Ensure that all guests have an enjoyable dining experience. • Ensure that all restaurant policies and procedures are adhered to. • Handle customer complaints and provide appropriate solutions. • Assist with the maintenance of the restaurant, including cleaning and stocking. • Maintain a professional and friendly attitude towards customers and staff at all times. • Other duties as assigned.

Where is this job?
This job is located at Seattle, WA, USA
Job Qualifications
  • Knowledge Of Ihop Menu Items

  • Ability To Stand For Extended Periods Of Time

  • Excellent Customer Service Skills

  • Ability To Work In A Fast-Paced Environment

  • Ability To Take Orders Accurately

  • Ability To Interact With Customers In A Friendly And Professional Manner

  • Basic Math And Cash Handling Skills

  • Ability To Accurately Follow Instructions

Required Skills
  • Multitasking

  • Listening

  • organizing

  • Serving

  • Ordering

  • Cleaning

  • Problem-Solving

  • Cashiering

  • Upselling

  • Greeting

  • Interacting

  • Smiling

  • Seating

  • Relating

  • Bussing

Soft Skills
  • Communication

  • Leadership

  • Stress Management

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Host/Hostess in Seattle, WA, USA is $9.00 to $14.00 per hour. The salary range can vary depending on the type of establishment, the size of the establishment, and the experience of the Host/Hostess.

Additional Information
IHOP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2023
Apply BeforeJune 9th, 2026
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About IHOP

IHOP is an American multinational pancake house restaurant chain that specializes in breakfast foods. It is owned by Dine Brands Global—a company formed after IHOP's purchase of Applebee's, with 99% of the restaurants run by independent franchisees.

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