IHOP

District Manager

IHOP

Richmond, VA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a natural leader with a passion for creating an exceptional customer experience? Do you thrive in a fast-paced environment and have a proven track record of driving business growth? If so, IHOP is seeking an experienced and motivated individual for the role of District Manager. As a key member of our management team, you will have the opportunity to oversee multiple restaurants and make a significant impact on our brand's success. We are looking for someone with a strong work ethic, excellent communication skills, and the ability to inspire and develop their team. If this sounds like you, we encourage you to apply and join our family at IHOP.

  1. Oversee multiple restaurants within the designated district and ensure they are operating efficiently and effectively.
  2. Develop and implement strategies to drive business growth and increase revenue.
  3. Train and mentor restaurant managers to ensure they are equipped with the necessary skills and knowledge to successfully run their locations.
  4. Monitor and analyze financial performance of each restaurant in the district and take appropriate action to address any issues.
  5. Ensure compliance with company policies, procedures, and brand standards.
  6. Collaborate with other district managers and upper management to share best practices and improve overall operations.
  7. Conduct regular visits to restaurants to evaluate service, cleanliness, and overall customer experience.
  8. Address and resolve customer complaints or issues in a timely and professional manner.
  9. Hire, train, and develop new managers and team members.
  10. Communicate effectively with all levels of the organization, from individual team members to upper management.
  11. Stay updated on industry trends and changes to make informed decisions and keep the brand competitive.
  12. Work closely with the marketing team to plan and execute promotions and events to attract and retain customers.
  13. Collaborate with the human resources department to ensure compliance with labor laws and handle any employee relations issues.
  14. Travel to different locations within the district as needed.
  15. Represent the company in a positive and professional manner at all times.
Where is this job?
This job is located at Richmond, VA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration Or Related Field.

  • Minimum Of 3-5 Years Experience In Restaurant Management, Preferably In The Food Service Industry.

  • Proven Track Record Of Successful Leadership And Team Building Skills.

  • Strong Financial Acumen And Experience Managing P&L Statements.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate And Motivate A Diverse Team.

Required Skills
  • Budgeting

  • Planning

  • Communication

  • Time Management

  • Leadership

  • customer service

  • Analytical Thinking

  • Team Building

  • Sales management

  • Problem-Solving

  • Adaptability

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a District Manager in Richmond, VA, USA is $77,000 - $135,000 per year. However, this can vary depending on factors such as the size and profitability of the district, the industry, and the individual's experience and qualifications.

Additional Information
IHOP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 4th, 2024
Apply BeforeJune 21st, 2025
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About IHOP

IHOP is an American multinational pancake house restaurant chain that specializes in breakfast foods. It is owned by Dine Brands Global—a company formed after IHOP's purchase of Applebee's, with 99% of the restaurants run by independent franchisees.

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