iHerb

Frequently Asked Questions about iHerb Careers

Looking for more information about iHerb, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

Are there opportunities for international employment at iHerb?

Yes, there are opportunities for international employment at iHerb. The company has a global presence and is constantly expanding, creating job opportunities for individuals from different countries. iHerb also offers remote work options, allowing employees to work from anywhere in the world. Additionally, the company values diversity and encourages individuals from different backgrounds to apply for job openings.

What is the company's philosophy on work-life integration at iHerb?

At iHerb, we believe in promoting a healthy work-life balance for our employees. We understand the importance of personal time and prioritize it by offering flexible work options, such as remote work and flexible schedules. We also encourage our employees to prioritize their physical and mental well-being through various wellness programs and initiatives. Our goal is to create a positive and supportive environment where employees can thrive both personally and professionally.

What is iHerb?

iHerb is an online retailer that offers a wide variety of natural health and wellness products, including supplements, vitamins, herbs, and personal care items. They specialize in providing high-quality products at affordable prices, and offer fast shipping and excellent customer service. iHerb is committed to promoting a healthy lifestyle and making natural products accessible to everyone.

How can I stay updated on new job openings at iHerb?

One way to stay updated on new job openings at iHerb is to regularly check their careers page on their website. You can also follow iHerb on social media platforms as they often post about new job opportunities. Additionally, you can sign up for job alerts or newsletters on job search websites to receive notifications about new job openings at iHerb.

Does iHerb have a mentorship program for employees?

No, iHerb does not currently have a mentorship program for employees. However, the company is committed to providing ongoing training and development opportunities for its employees through various resources such as online courses, workshops, and conferences. Additionally, iHerb encourages employees to seek guidance and support from managers and colleagues to foster professional growth and development.

How does iHerb prioritize employee safety and well-being?

iHerb prioritizes employee safety and well-being by implementing strict safety protocols and guidelines in all of its facilities. This includes regular safety trainings and drills, providing personal protective equipment, and enforcing social distancing measures. The company also offers comprehensive healthcare benefits and wellness programs to support the physical and mental well-being of its employees. Regular communication and feedback channels are also in place to address any concerns and ensure a safe working environment for all employees.

Does iHerb offer any financial benefits, such as stock options or bonuses?

No, iHerb does not currently offer any financial benefits such as stock options or bonuses to its employees. However, iHerb does provide competitive salaries and benefits packages, as well as opportunities for growth and development within the company. Employee satisfaction and well-being is a top priority at iHerb, and we strive to create a positive and rewarding work environment for our team members.

What is the process for requesting time off at iHerb?

The process for requesting time off at iHerb starts with submitting a request through the company's online HR portal. This request is then reviewed by the employee's manager for approval. Once approved, the request is sent to the HR department for final confirmation. The employee will receive notification of the approval or denial of their request through the HR portal. Time-off requests must be made in advance and are subject to manager discretion and company policies.

Are there opportunities for cross-functional collaboration at iHerb?

Yes, there are opportunities for cross-functional collaboration at iHerb. The company values teamwork and encourages employees from different departments to work together to achieve common goals. There are regular team-building activities, project-based assignments, and open communication channels that facilitate cross-functional collaboration. This enables employees to gain a better understanding of different roles and responsibilities within the company and fosters a sense of unity and cooperation among teams.

How does iHerb handle workplace conflicts and issues?

iHerb has a strict code of conduct and a dedicated HR team to handle any workplace conflicts and issues. Employees are encouraged to report any problems they may encounter and a thorough investigation is conducted. Mediation and conflict resolution techniques are utilized to find a fair and amicable solution. Training and workshops are also provided to promote a positive and respectful work environment.

What is iHerb's policy on remote work during the COVID-19 pandemic?

iHerb has implemented a remote work policy during the COVID-19 pandemic to prioritize the health and safety of its employees. All non-essential employees are required to work from home until further notice. The company has also put in place measures to ensure that employees have the necessary resources and support to effectively work from home.

Does iHerb offer any wellness programs for employees?

Yes, iHerb offers a variety of wellness programs for employees including fitness classes, health screenings, and wellness challenges. They also provide resources for mental health and stress management, as well as nutrition education and healthy snack options in the office. iHerb recognizes the importance of promoting a healthy lifestyle for their employees and provides opportunities for them to improve their overall well-being.

What are the typical working hours at iHerb?

The typical working hours at iHerb vary depending on the department and job duties. Most departments operate on a Monday to Friday schedule from 9:00 AM to 5:30 PM. However, some positions may require different or extended hours, such as those in customer service or fulfillment. Additionally, iHerb offers flexible scheduling options for certain roles.

Does iHerb offer any employee discounts?

Yes, iHerb offers employee discounts as part of their benefits package. Employees can enjoy discounts on a wide range of products sold on the iHerb website, including supplements, vitamins, skincare, and grocery items. The specific discount amount may vary depending on an employee's position and length of employment at iHerb. These discounts are a great perk for employees and can help them save money on their personal purchases.

What type of training and onboarding programs does iHerb offer?

iHerb offers comprehensive training and onboarding programs for new employees, including an orientation to the company's mission and values, job-specific training, mentorship opportunities, and access to online learning resources. The company also offers ongoing training and development programs for current employees to enhance their skills and knowledge. These programs aim to support employees in their professional growth and contribute to their success within the company.

How does iHerb handle performance evaluations and feedback?

iHerb has a structured performance evaluation process in place to provide employees with constructive feedback on their performance. Evaluations are conducted on an annual basis and are based on specific goals and objectives set by the employee and their manager. Feedback is provided through both formal and informal channels, such as one-on-one meetings and regular check-ins, to ensure continuous improvement and development.

What type of job opportunities are available at iHerb?

iHerb offers a variety of job opportunities, including roles in marketing, customer service, purchasing, quality assurance, logistics, and IT. They also have positions in finance, human resources, and legal departments. Additionally, iHerb offers career growth and development opportunities, as well as a diverse and inclusive work environment. Potential job openings can be found on their website and through various job search platforms.

What is iHerb's stance on sustainability and environmental responsibility?

iHerb is committed to sustainability and environmental responsibility. We strive to reduce our carbon footprint, use environmentally friendly packaging, and promote eco-friendly products. We also support organizations and initiatives that promote sustainability and conservation. Our goal is to make a positive impact on the environment and inspire others to do the same.

Does iHerb have a diversity and inclusion program?

Yes, iHerb has a diversity and inclusion program in place. The company values diversity and is committed to creating an inclusive workplace for all employees. They have implemented various initiatives such as diversity training, mentorship programs, and diversity recruitment efforts to promote diversity and inclusivity within the organization. iHerb also regularly reviews and updates their policies and practices to ensure a diverse and inclusive work environment.

How does iHerb promote work-life balance for its employees?

iHerb promotes work-life balance for its employees by offering flexible work schedules, remote work options, and generous vacation and leave policies. They also provide wellness programs and resources for mental and physical health, as well as opportunities for personal and professional development. iHerb encourages open communication and a positive work culture, allowing employees to prioritize their personal lives while maintaining productivity and job satisfaction.