
Manager, Warranty Operations
Position works closely with National and Regional Management to develop, review and publish necessary documentation to meet company business objectives and ensure that all publications released from the Warranty Department are accurate and released on a timely basis. Primary warranty policy subject matter expert. Need to be knowledgeable about industry warranty policy, knows the major difference between all tier one OEM competitors for both Hyundai and Genesis. Conduct regular warranty benchmarking activities with all other OE Automakers mass market brands & premium brands. Coordinate, process, and manage, requests from various organizations in regards to Policy issues, time allowances, on-going quality issues, issues affecting the day-to-day operations. Oversee all operation of Warranty Call Center that provides support for All 835 Hyundai Dealers and 350 Genesis dealers.
Master's degree a plus
Eight years’ experience in automotive related environment, preferably with Warranty background.
Strong organizational skills required
Time Management
Analytical skills
MS Excel
MS Word
AS400
Record Retention skills
Process Improvement
Results Oriented
Attention to detail
Self-Driven
Communication Skills
According to JobzMall, the average salary range for a Manager, Warranty Operations in 170 W Motor Way, Colorado Springs, CO 80905, USA is $57,719 - $91,834 per year.
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The Hyundai Motor Company is a South Korean multinational automotive manufacturer headquartered in Seoul, South Korea.

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