Lead Patient Service Representative

At Huntington Hospital, we seek an experienced and customer service-oriented Lead Patient Service Representative to join our team. As the Lead Patient Service Representative, you will be responsible for providing exemplary customer service to both patients and staff, while ensuring a smooth and efficient clinic flow.You should be a highly organized individual with excellent communication and customer service skills, as well as the capability to manage various tasks simultaneously. To be successful in this role, you must be able to prioritize tasks and work with minimal supervision while leading and motivating a team of Patient Service Representatives.We are seeking an individual who is passionate about helping others and strives to make a positive impact on our patients' experience. If you believe you are a good fit for this role, we look forward to receiving your application.Required Qualifications:Minimum of 2 years' experience in a customer service or healthcare settingStrong leadership and interpersonal skillsExcellent verbal and written communication skillsProficient in Microsoft Office SuiteAbility to work independently and collaboratively in a fast-paced environmentHigh school diploma or equivalent

Lead Patient Service Representative Responsibilities:

1. Provide excellent customer service to patients and staff.
2. Ensure a smooth and efficient clinic flow.
3. Prioritize tasks and work with minimal supervision.
4. Lead and motivate a team of Patient Service Representatives.
5. Make a positive impact on our patients' experience.
6. Maintain a high level of organization.
7. Demonstrate strong leadership and interpersonal skills.
8. Communicate effectively, both verbally and in writing.
9. Utilize Microsoft Office Suite proficiently.
10. Work independently and collaboratively in a fast-paced environment.
11. Adhere to all applicable laws and regulations.
12. Maintain a high school diploma or equivalent.

According to JobzMall, the average salary range for a Lead Patient Service Representative in Pasadena, CA, USA is $20 - $30 per hour. This range may vary depending on the organization and the individual's experience and qualifications.

Huntington Memorial Hospital is a 619-bed not-for-profit hospital in Pasadena, California.