Huntington Hospital

Pasadena, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Huntington Hospital, where our mission is to provide exceptional healthcare services to our community. We are currently seeking a skilled and dedicated Dispatcher to join our team and ensure efficient and timely response to emergency calls. As a Dispatcher, you will play a crucial role in coordinating and dispatching resources to emergency situations, helping save lives and make a difference in our patients' lives. We are looking for candidates with excellent communication and problem-solving skills, the ability to work under pressure, and a strong commitment to providing quality patient care. Join our team and be a part of our mission to provide exceptional healthcare services.

  1. Receive and respond to emergency calls in a timely and efficient manner.
  2. Coordinate and dispatch appropriate resources, such as ambulances, to emergency situations.
  3. Communicate clearly and effectively with emergency personnel, patients, and their families.
  4. Remain calm and composed under pressure to efficiently handle stressful emergency situations.
  5. Monitor and track response times to ensure timely arrival of emergency services.
  6. Utilize computer-aided dispatch systems to accurately record and document all emergency calls and responses.
  7. Prioritize emergency calls based on severity and available resources.
  8. Collaborate with other healthcare professionals to ensure seamless and coordinated patient care.
  9. Remain up-to-date on emergency response protocols and procedures to ensure effective and efficient dispatching.
  10. Maintain confidentiality of sensitive information and handle all calls with sensitivity and empathy.
  11. Adhere to all hospital policies and procedures to ensure a safe and secure work environment.
  12. Assist with training and mentoring new dispatchers to ensure a competent and skilled team.
  13. Continuously evaluate and identify areas for improvement in the dispatching process.
  14. Provide exceptional customer service to patients and their families during emergency situations.
  15. Uphold the hospital's mission and values of providing exceptional healthcare services to the community.
Where is this job?
This job is located at Pasadena, CA, USA
Job Qualifications
  • Excellent Communication Skills: A Dispatcher At Huntington Hospital Should Possess Exceptional Verbal And Written Communication Skills To Effectively Communicate With Medical Staff, Patients, And Their Families.

  • Multi-Tasking Abilities: As A Dispatcher, The Individual Will Be Responsible For Handling Multiple Calls And Coordinating Various Tasks Simultaneously. Hence, The Ability To Prioritize And Multitask Efficiently Is A Crucial Qualification.

  • Medical Knowledge: A Basic Understanding Of Medical Terminology, Procedures, And Equipment Is Necessary For A Dispatcher At Huntington Hospital. This Knowledge Will Help In Accurately Dispatching Emergency Services And Providing Necessary Information To Medical Personnel.

  • Emergency Response Experience: Prior Experience In Emergency Response Or Dispatching Is Preferred For This Role. This Will Ensure Quick And Effective Decision-Making During High-Stress Situations.

  • Attention To Detail: Dispatchers At Huntington Hospital Are Responsible For Maintaining Accurate Records And Documenting All Communication. Attention To Detail Is Essential To Ensure That All Information Is Recorded Correctly And In A Timely Manner.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • Critical Thinking

  • Decision Making

  • Teamwork

  • Organization

  • Adaptability

  • Prioritization

Soft Skills
  • Communication

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Resilience

Compensation

According to JobzMall, the average salary range for a Dispatcher in Pasadena, CA, USA is $45,000 - $55,000 per year. This may vary depending on the specific company, industry, and level of experience. Some dispatchers may earn more through bonuses or commission.

Additional Information
Huntington Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2025
Apply BeforeAugust 19th, 2025
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About Huntington Hospital

Huntington Memorial Hospital is a 619-bed not-for-profit hospital in Pasadena, California.

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