IT Services and Support Coordinator

Are you a tech-savvy individual looking to take on a dynamic role in the world of IT services and support? Look no further than Honeywell! We are currently seeking a highly motivated IT Services and Support Coordinator to join our team. In this role, you will be responsible for providing technical assistance and support to our employees and clients, ensuring the smooth operation of our IT systems and services. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for delivering exceptional customer service. If you are ready to take on new challenges and make a positive impact in the ever-evolving world of technology, we encourage you to apply for this exciting opportunity.

1. Provide technical assistance and support to employees and clients in a timely and professional manner.
2. Troubleshoot and resolve hardware, software, and network issues.
3. Install, configure, and maintain computer systems and peripherals.
4. Monitor and maintain the performance of IT systems and services.
5. Collaborate with other IT team members to ensure timely and effective resolution of technical issues.
6. Document and track all technical support requests and resolutions.
7. Train and educate employees on the use of technology and IT procedures.
8. Stay up-to-date with the latest technology trends and advancements.
9. Communicate with vendors and service providers to ensure smooth operation of IT systems and services.
10. Provide exceptional customer service and maintain a positive and professional demeanor at all times.
11. Identify opportunities for improvement in IT systems and processes and make recommendations to management.
12. Adhere to company policies and procedures related to IT services and support.
13. Maintain confidentiality and security of sensitive information.
14. Participate in on-call rotations and after-hours support as needed.
15. Continuously improve technical knowledge and skills through training and self-study.

According to JobzMall, the average salary range for a IT Services and Support Coordinator in Kansas City, MO, USA is $45,000 - $65,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization.

Honeywell International Inc. is an American multinational conglomerate company that makes a variety of commercial and consumer products, engineering services and aerospace systems for a wide variety of customers, from private consumers to major corporations and governments.