Honeywell

Experienced Customer Professional

Honeywell

Pune, Maharashtra, India
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Honeywell, where innovation and customer satisfaction are at the heart of everything we do. We are currently seeking an experienced Customer Professional to join our dynamic team. As a global leader in technology and manufacturing, Honeywell values individuals who are passionate about delivering exceptional customer service and have a strong desire to contribute to the success of our company. If you are a driven and customer-focused professional with a proven track record of building strong relationships and exceeding expectations, we invite you to apply for this exciting opportunity.

  1. Provide exceptional customer service by actively listening and responding to customer inquiries and concerns in a timely and professional manner.
  2. Build and maintain strong relationships with customers, understanding their needs and expectations to ensure their satisfaction with our products and services.
  3. Act as a brand ambassador for Honeywell, consistently representing the company's values and commitment to innovation and customer satisfaction.
  4. Collaborate with various internal teams such as sales, marketing, and product development to ensure a seamless customer experience.
  5. Utilize strong problem-solving skills to address customer issues and find appropriate solutions that align with company policies.
  6. Proactively identify opportunities to improve the customer experience and communicate them to the appropriate teams.
  7. Maintain accurate and detailed records of customer interactions and transactions.
  8. Keep up-to-date with product knowledge and industry trends to effectively communicate and educate customers.
  9. Meet and exceed individual and team performance goals, such as customer satisfaction ratings and sales targets.
  10. Continuously seek out ways to improve processes and procedures to enhance the overall customer experience.
Where is this job?
This job is located at Pune, Maharashtra, India
Job Qualifications
  • Bachelor's Degree In Business, Marketing, Or A Related Field.

  • Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Minimum Of 5 Years Of Experience In A Customer Service Or Sales Role, Preferably Within The Industrial Or Manufacturing Industry.

  • Proven Track Record Of Meeting And Exceeding Sales Targets And Providing Exceptional Customer Service.

  • Knowledge Of Honeywell's Products And Services, As Well As The Ability To Effectively Communicate And Market Them To Clients.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Conflict Resolution

  • customer service

  • Relationship Building

  • Active listening

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Experienced Customer Professional in Pune, Maharashtra, India is between ₹2,40,000 - ₹4,00,000 per year. However, this may vary depending on the specific industry, company, and individual's experience and skills. Some companies may also offer additional benefits and bonuses.

Additional Information
Honeywell is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedAugust 9th, 2024
Apply BeforeJuly 20th, 2025
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About Honeywell

Honeywell International Inc. is an American multinational conglomerate company that makes a variety of commercial and consumer products, engineering services and aerospace systems for a wide variety of customers, from private consumers to major corporations and governments.

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