Advanced Field Service Engineer
Welcome to Honeywell! We are a global technology company that is dedicated to making the world a safer, more secure and sustainable place. We are seeking an experienced and skilled Advanced Field Service Engineer to join our team and help us continue to deliver innovative solutions to our customers. As an Advanced Field Service Engineer at Honeywell, you will have the opportunity to work on cutting-edge technology and make a real impact in the field. To be successful in this role, you must have a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional customer service. If you are ready to take on new challenges and be a part of a dynamic and collaborative team, then we want to hear from you!
- Provide exceptional customer service by addressing and resolving technical issues and inquiries from clients.
- Conduct on-site visits and inspections to install, maintain, and repair advanced technology equipment and systems.
- Collaborate with cross-functional teams, including sales, engineering, and project management, to ensure successful project execution.
- Troubleshoot and diagnose complex technical problems and develop solutions to minimize downtime and maximize efficiency.
- Utilize technical knowledge and expertise to train and mentor team members and clients on product operation and maintenance.
- Document all service activities, including equipment maintenance, repairs, and customer interactions, in a timely and accurate manner.
- Stay up-to-date with industry trends and advancements in technology to continuously improve service delivery.
- Adhere to all safety protocols and procedures while working on-site and with equipment.
- Travel to various customer locations as needed to provide technical support and service.
- Represent Honeywell in a professional and positive manner at all times, promoting the company's values and mission.
Extensive Technical Knowledge And Experience: A Successful Advanced Field Service Engineer At Honeywell Should Possess A Strong Understanding Of Complex Systems, Such As Hvac, Security, And Fire Alarm Systems, As Well As Electronic And Mechanical Components.
Excellent Troubleshooting Skills: Advanced Field Service Engineers At Honeywell Must Be Able To Quickly Identify And Resolve Technical Issues In A Variety Of Systems And Environments.
Strong Communication And Customer Service Skills: As The Primary Point Of Contact For Customers, Advanced Field Service Engineers Must Have Excellent Communication Skills To Effectively Explain Technical Information And Provide Exceptional Customer Service.
Ability To Work Independently: Advanced Field Service Engineers Must Be Able To Work Independently And Make Decisions On Their Own While On-Site At Customer Locations.
Flexibility And Adaptability: Honeywell's Advanced Field Service Engineers Must Be Able To Adapt To Changing Situations And Environments, As Well As Work Flexible Hours To Accommodate Customer Needs.
Project Management
Troubleshooting
Communication
Time Management
Leadership
customer service
Analytical Thinking
equipment maintenance
Teamwork
Problem-Solving
Adaptability
Technical Expertise
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Advanced Field Service Engineer in Baton Rouge, LA, USA is $72,000 - $90,000 per year. This may vary based on the specific job responsibilities, level of experience, and the company's industry and size.
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Honeywell International Inc. is an American multinational conglomerate company that makes a variety of commercial and consumer products, engineering services and aerospace systems for a wide variety of customers, from private consumers to major corporations and governments.
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