Patient Services Case Administrator

Welcome to Hologic, a leading healthcare company dedicated to improving the lives of patients through innovative and life-saving solutions. We are currently seeking a compassionate and organized individual to join our team as a Patient Services Case Administrator. In this role, you will be responsible for providing exceptional support to patients and their families as they navigate their healthcare journey. This is a unique opportunity to make a meaningful impact on the lives of others while utilizing your excellent communication and problem-solving skills. If you are passionate about patient care and possess the necessary qualifications, we encourage you to apply for this fulfilling position.

1. Serve as the main point of contact for patients and their families, providing compassionate and empathetic support throughout their healthcare journey.
2. Maintain a high level of organization, ensuring all patient records and information are accurate and up-to-date.
3. Utilize excellent communication skills to effectively interact with patients, healthcare providers, and other team members.
4. Collaborate with healthcare providers to coordinate and schedule appointments, procedures, and other necessary services for patients.
5. Ensure all necessary paperwork and documentation is completed accurately and in a timely manner.
6. Respond to patient inquiries and concerns in a timely and professional manner.
7. Maintain strict confidentiality and adhere to all privacy regulations when handling patient information.
8. Identify and escalate any potential issues or concerns to the appropriate team members for resolution.
9. Stay current on industry and company policies, procedures, and guidelines related to patient services.
10. Contribute to a positive and collaborative team environment by actively participating in team meetings and training sessions.

According to JobzMall, the average salary range for a Patient Services Case Administrator in San Diego, CA, USA is between $37,000 - $50,000 per year. This can vary depending on factors such as experience, education, and the specific employer. Some employers may also offer additional benefits such as health insurance, retirement plans, and bonuses.

Hologic is a global champion of women’s health, we integrate The Science of Sure into everything we do to help improve and save lives through early detection and proactive treatment.