Welcome to Holiday Inn Hotels! We are currently seeking a knowledgeable and passionate Sommelier to join our team and elevate our guests' dining experience. As a Sommelier at Holiday Inn, you will have the opportunity to showcase your expertise in wine and spirits, as well as provide exceptional service to our guests. We are looking for a candidate who is dedicated, personable, and has a deep understanding of the art of food and wine pairing. If you have a love for hospitality and a desire to create memorable moments for our guests, we would love to have you on board.
- Manage and maintain the wine and spirits program at Holiday Inn Hotels, ensuring a diverse and high-quality selection for guests.
- Provide exceptional service to guests by offering recommendations and suggestions for wine and spirits that will enhance their dining experience.
- Utilize extensive knowledge of food and wine pairing to create unique and memorable experiences for guests.
- Train and educate other staff members on wine and spirits, including proper service techniques and current industry trends.
- Maintain inventory and pricing of all wines and spirits, ensuring accurate records and timely restocking.
- Collaborate with the culinary team to create wine pairing menus and special events, enhancing the overall dining experience for guests.
- Keep up-to-date with new and emerging wine and spirits trends, making recommendations for additions or changes to the program.
- Foster relationships with wine and spirit vendors to ensure the best quality and pricing for the hotel.
- Provide exceptional customer service, addressing any guest concerns or requests in a timely and professional manner.
- Maintain a clean and organized wine storage area, adhering to all health and safety regulations.
- Uphold the brand standards of Holiday Inn Hotels and provide a welcoming and friendly atmosphere for guests.
- Continuously seek opportunities to improve and elevate the wine and spirits program, taking guest feedback into consideration.
- Act as a brand ambassador for Holiday Inn Hotels, promoting the hotel and its services to guests and the community.
- Adhere to all company and legal policies and procedures, including responsible alcohol service and sales.
- Collaborate with other hotel departments, such as banquets and events, to provide a seamless and exceptional guest experience.
Extensive Knowledge Of Wine: A Sommelier At Holiday Inn Hotels Should Possess A Deep Understanding Of Different Types Of Wine, Including Their Origins, Flavor Profiles, And Pairings With Food.
Certification: Candidates Should Hold A Recognized Certification Such As The Court Of Master Sommeliers Or The Wine And Spirits Education Trust (Wset) To Demonstrate Their Expertise And Credibility.
Customer Service Skills: As A Sommelier, It Is Essential To Have Excellent Customer Service Skills To Communicate Effectively With Guests, Make Recommendations, And Provide An Exceptional Dining Experience.
Leadership Abilities: Holiday Inn Hotels Seek Sommeliers Who Possess Strong Leadership Skills To Manage A Team And Ensure All Wine Service Standards Are Met.
Experience In The Hospitality Industry: Previous Experience In The Hospitality Industry, Particularly In A Fine Dining Setting, Is Preferred For This Role. It Shows An Understanding Of The Service And Hospitality Expectations At Holiday Inn Hotels.
Communication Skills
Time Management
Attention to detail
Event Planning
customer service
Salesmanship
Menu Development
Wine Knowledge
Tasting Techniques
Food Pairing
Wine List Curation
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sommelier in Orlando, FL, USA is between $41,000 - $68,000 per year. This can vary depending on the specific employer, experience level, and location within the city. Some high-end restaurants or hotels may offer a higher salary for experienced sommeliers, while smaller establishments may offer a lower salary. Additionally, sommeliers may also receive tips or commission on wine sales, which can also affect their overall earnings.
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Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.
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