Holiday Inn Hotels

Los Angeles, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a wine enthusiast with a passion for hospitality? Do you have a refined palate and a deep understanding of the art of food and wine pairing? If so, we have an exciting opportunity for you to join our team as a Sommelier at Holiday Inn Hotels. As the resident wine expert, you will play a crucial role in enhancing our guests' dining experience and promoting our hotel's offerings. We are seeking a knowledgeable and charismatic individual who can curate an exceptional wine program and provide top-notch service to our guests. If you have the qualifications and a love for all things wine, we would love to hear from you.

  1. Develop and maintain a comprehensive wine list for the hotel's restaurants and bars, ensuring a diverse selection of high-quality wines to suit different tastes and budgets.
  2. Educate and train restaurant and bar staff on wine knowledge and service techniques to enhance the overall guest experience.
  3. Collaborate with the executive chef to create food and wine pairing menus, taking into consideration seasonal and local ingredients.
  4. Offer personalized recommendations to guests, taking into consideration their preferences and budget, to assist with their wine selection.
  5. Monitor and manage inventory levels, ensuring proper storage and rotation of wines to maintain freshness and quality.
  6. Stay updated on industry trends and new wine releases to continuously improve the wine program.
  7. Conduct wine tastings and events to promote the hotel's wine offerings and educate guests about different varietals and regions.
  8. Provide exceptional customer service to guests, ensuring prompt and courteous assistance with wine selection and service.
  9. Maintain strong relationships with wine vendors and negotiate favorable pricing and terms for the hotel.
  10. Monitor and manage wine costs and revenues, implementing strategies to increase profitability and reduce waste.
  11. Handle guest complaints and concerns related to wine service, taking prompt and appropriate action to resolve any issues.
  12. Uphold all responsible alcohol service policies and regulations to ensure the safety and well-being of guests.
  13. Participate in hotel marketing initiatives to promote the wine program and attract new customers.
  14. Train and mentor junior sommeliers and other staff members interested in learning more about wine.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Extensive Knowledge Of Wines: A Sommelier At Holiday Inn Hotels Must Have A Deep Understanding Of Different Types Of Wines, Including Their Flavors, Regions, And Pairings.

  • Certification Or Degree In Wine: Many Reputable Institutions Offer Certifications Or Degrees In Wine Studies, Which Would Be A Valuable Qualification For A Sommelier Position At Holiday Inn Hotels.

  • Excellent Communication Skills: As A Sommelier, You Will Be Interacting With Guests, Staff, And Suppliers On A Daily Basis. Strong Communication Skills Are Important To Effectively Convey Information And Recommendations About Wines.

  • Customer Service Experience: Holiday Inn Hotels Prides Itself On Providing Exceptional Customer Service. A Sommelier Should Have Prior Experience In A Customer-Facing Role And Be Able To Deliver Personalized Service To Guests.

  • Multilingual Proficiency: Holiday Inn Hotels Is A Global Brand, And Having Knowledge Of Multiple Languages Would Be An Asset For A Sommelier In Communicating With International Guests And Colleagues.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Organization

  • Salesmanship

  • Attention

  • Service Excellence

  • Wine Knowledge

  • Pairing Expertise

  • Tasting Skills

  • Menu Adaptation

  • Hospitality Etiquette

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Decision Making

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sommelier in Los Angeles, CA, USA is between $46,000 and $80,000 per year. The actual salary may vary based on factors such as experience, education, and location. Additionally, sommeliers may also receive tips and bonuses based on their performance.

Additional Information
Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 19th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Holiday Inn Hotels

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started