Welcome to Holiday Inn Hotels, where we strive to provide our guests with exceptional experiences and unforgettable stays. As a Sales Coordinator, you will play a crucial role in our success by supporting our sales team in achieving their goals and ensuring the satisfaction of our valued clients. We are looking for a highly organized and proactive individual with a passion for hospitality and a strong sales mindset. If you have a knack for building relationships, exceeding targets, and delivering top-notch customer service, we would love to have you on our team. Join us in creating memorable moments for our guests and driving business growth for Holiday Inn Hotels.
- Provide excellent customer service by promptly responding to all client inquiries and requests.
- Support the sales team in achieving their targets and goals by assisting with lead generation, prospecting, and client follow-up.
- Build and maintain strong relationships with clients to ensure their satisfaction and loyalty.
- Coordinate and organize sales meetings, events, and presentations.
- Prepare and distribute sales reports, proposals, and contracts.
- Collaborate with other hotel departments, such as reservations and event planning, to ensure seamless coordination for clients.
- Keep updated records of client information, contracts, and sales activities in the CRM system.
- Conduct market research and stay updated on industry trends to identify new business opportunities.
- Assist in the development and implementation of sales strategies and campaigns.
- Attend trade shows, networking events, and sales meetings to promote Holiday Inn Hotels and generate new business.
- Monitor and analyze sales performance and provide recommendations for improvement.
- Ensure all sales materials and collateral are up to date and readily available for the sales team.
- Maintain a professional and positive attitude when representing Holiday Inn Hotels at all times.
- Continuously strive to enhance the guest experience and exceed their expectations.
- Collaborate with the marketing team to create promotional materials and packages to attract new clients.
Excellent Communication Skills: A Sales Coordinator At Holiday Inn Hotels Should Possess Excellent Verbal And Written Communication Skills To Effectively Interact With Clients, Colleagues, And Management.
Strong Organizational Skills: The Role Of A Sales Coordinator Involves Managing Multiple Tasks And Coordinating With Different Departments. Therefore, Strong Organizational Skills Are Essential To Keep Track Of Deadlines And Ensure Smooth Operations.
Sales Experience: Previous Experience In A Sales Role Is A Must For A Sales Coordinator At Holiday Inn Hotels. This Includes A Proven Track Record Of Meeting Sales Targets, Building Relationships With Clients, And Generating New Business.
Customer Service Oriented: A Sales Coordinator Should Have A Customer-Centric Approach And Be Able To Provide Exceptional Service To Clients. This Includes Promptly Addressing Any Concerns Or Complaints And Ensuring Customer Satisfaction.
Knowledge Of Hotel Industry: A Good Understanding Of The Hospitality Industry And The Hotel's Offerings Is Important For A Sales Coordinator To Effectively Promote And Market The Hotel's Services To Potential Clients. This Includes Knowledge Of Room Types, Amenities, And Event Spaces.
Data Analysis
Communication
Time Management
Attention to detail
Negotiation
Event Planning
customer service
Relationship Building
Sales Support
Organization
Problem-Solving
Reservation Management
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Networking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Coordinator in Chicago, IL, USA is $43,000 to $68,000 per year. This can vary depending on experience, industry, and company size. Additionally, sales coordinators may also receive bonuses or commission based on their performance.
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Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.
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