Room Service Team Member

Welcome to Holiday Inn Hotels, where we strive to provide exceptional service and comfort to our guests. We are currently seeking a dedicated and enthusiastic Room Service Team Member to join our team. In this role, you will have the opportunity to directly contribute to our guests' experience by delivering delicious and timely meals right to their rooms. We are looking for individuals who are passionate about ensuring guest satisfaction and have a strong attention to detail. If you thrive in a fast-paced and customer-oriented environment, we would love to hear from you.

1. Greet and welcome guests in a friendly and professional manner.
2. Take and process guest orders accurately and efficiently.
3. Ensure all room service orders are prepared and delivered in a timely manner.
4. Maintain a clean and organized work area and adhere to all food safety and sanitation guidelines.
5. Communicate effectively with other team members to ensure smooth and seamless service.
6. Handle guest inquiries and special requests promptly and courteously.
7. Upsell menu items and promote special offers to guests.
8. Maintain knowledge of menu items, ingredients, and preparation methods to assist guests with dietary restrictions or allergies.
9. Handle cash and credit card transactions accurately and in accordance with company policies.
10. Collaborate with other departments to ensure guest satisfaction and resolve any issues or complaints.
11. Follow all company procedures and policies, including dress code and attendance.
12. Attend and participate in training and meetings as required.
13. Continuously strive to improve guest satisfaction and provide exceptional service.

According to JobzMall, the average salary range for a Room Service Team Member in San Francisco, CA, USA is between $40,000 and $50,000 per year. This range can vary depending on factors such as experience, skills, and the specific employer. Some employers may also offer additional benefits such as bonuses, tips, and healthcare benefits.

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.