Product Manager - F&B Point of Sale

Atlanta, GA, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Welcome to Holiday Inn Hotels, a leading hospitality brand known for exceptional service and unforgettable experiences. We are currently seeking a driven and experienced Product Manager for our Food & Beverage Point of Sale (POS) systems. As a key member of our team, you will play a critical role in enhancing our guests' dining experiences by managing and optimizing our POS systems. If you have a passion for innovation and a strong understanding of the F&B industry, we invite you to join us in shaping the future of our POS technology.

Develop and implement strategies for the enhancement and optimization of the Food & Beverage Point of Sale (POS) systems at Holiday Inn Hotels.
Collaborate with cross-functional teams to gather and analyze data, identify areas for improvement, and implement solutions.
Conduct market research and stay updated on industry trends to ensure the POS systems remain competitive and meet guests' needs.
Manage the entire product lifecycle from conception to launch, including defining product requirements, creating timelines, and overseeing testing and quality assurance.
Work closely with the IT team to ensure the smooth integration of the POS systems with other hotel systems and platforms.
Monitor and track key performance indicators to measure the effectiveness and success of the POS systems.
Train and educate hotel staff on how to use the POS systems effectively, and provide ongoing support and troubleshooting.
Continuously gather feedback from guests, staff, and management to identify areas for improvement and implement necessary changes.
Stay updated on relevant laws and regulations related to POS systems and ensure compliance.
Collaborate with vendors and suppliers to negotiate contracts and manage relationships.
Monitor and manage the budget for the POS systems, including forecasting and cost control.
Stay updated on emerging technologies and innovations in the F&B industry to identify opportunities for improvement and growth.
Contribute to the overall strategy and vision for the F&B department at Holiday Inn Hotels.
Represent Holiday Inn Hotels at industry events and conferences to network and stay updated on industry developments.
Uphold and promote the brand's values and standards of exceptional service and guest satisfaction.

Where is this job?

This job is located at Atlanta, GA, USA

Job Qualifications

Experience In The F&B Industry: A Product Manager For F&B Point Of Sale At Holiday Inn Hotels Should Have A Strong Background In The Food And Beverage Industry, With Knowledge Of Industry Trends, Customer Preferences, And Operational Challenges.
Product Management Experience: The Ideal Candidate Should Have A Proven Track Record In Product Management, With Experience In Developing And Launching Successful F&B Point Of Sale Products. This Includes Market Research, Product Design, And Project Management Skills.
Technical Knowledge: The Role Requires A Deep Understanding Of The Technical Aspects Of F&B Point Of Sale Systems, Including Hardware, Software, And Integrations. Candidates Should Have A Background In Technology, Such As Computer Science Or Engineering, And Be Able To Communicate Effectively With Developers And Engineers.
Leadership Skills: As A Product Manager, The Candidate Will Be Responsible For Leading A Team Of Developers, Designers, And Other Stakeholders To Bring The F&B Point Of Sale Product To Market. Therefore, Strong Leadership Skills, Including Communication, Delegation, And Problem-Solving, Are Essential.
Customer-Centric Mindset: A Successful Product Manager At Holiday Inn Hotels Should Have A Customer-Centric Mindset, With A Focus On Delivering A High-Quality Product That Meets The Needs And Expectations Of Both Internal And External Customers. This Includes Conducting Market Research, Gathering Feedback, And Continuously Improving The Product Based On Customer Insights.

Required Skills

Product Development
Strategic Planning
Project Management
Data Analysis
Marketing Strategy
Market Research
Budget management
Sales forecasting
Pricing strategy
Team Leadership
Customer analysis
Menu Design

Soft Skills

Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
Empathy

Compensation

According to JobzMall, the average salary range for a Product Manager - F&B Point of Sale in Atlanta, GA, USA is between $90,000 and $130,000 per year. This range may vary depending on factors such as experience, skills, and the specific company or industry.

Additional Information

Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJanuary 19th, 2024

Apply BeforeAugust 19th, 2025

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