Holiday Inn Hotels

On-Call Server Banquet

Holiday Inn Hotels

Indianapolis, IN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Holiday Inn Hotels, where our guests' comfort and satisfaction is our top priority. We are currently seeking a reliable and customer-oriented On-Call Server Banquet to join our dynamic team. As an On-Call Server Banquet, you will play a crucial role in providing exceptional service for our guests' special events and banquets. If you have a passion for hospitality and possess excellent communication and organizational skills, we encourage you to apply for this exciting opportunity. Join us in creating unforgettable experiences for our guests at Holiday Inn Hotels.

  1. Greet and welcome guests in a friendly and professional manner, ensuring their needs and preferences are met.
  2. Set up and prepare banquet rooms according to event specifications, including tables, chairs, linens, and decorations.
  3. Serve food and beverages to guests, ensuring timely and accurate delivery.
  4. Monitor and maintain the cleanliness and appearance of the banquet area, including tables, chairs, and other equipment.
  5. Communicate effectively with guests and colleagues to ensure a smooth and enjoyable event experience.
  6. Anticipate guest needs and respond promptly and efficiently to any requests or concerns.
  7. Follow all safety and sanitation guidelines to ensure a safe and hygienic environment for guests and staff.
  8. Assist with event set-up and breakdown, including moving tables and chairs, as needed.
  9. Maintain a thorough knowledge of menu items, beverage selections, and event details to provide accurate information and recommendations to guests.
  10. Handle cash and credit card transactions accurately and efficiently.
  11. Collaborate with the banquet sales team and kitchen staff to ensure seamless execution of events.
  12. Attend all required training and meetings to stay updated on hotel policies and procedures.
  13. Act as a brand ambassador for Holiday Inn Hotels, promoting a positive image and providing exceptional customer service at all times.
  14. Maintain a professional appearance and demeanor at all times, adhering to the hotel's dress code and grooming standards.
  15. Adhere to all company and departmental policies and procedures, including safety and security protocols.
Where is this job?
This job is located at Indianapolis, IN, USA
Job Qualifications
  • Previous Experience In The Food And Beverage Industry, Particularly In Banquet Or Event Service.

  • Strong Customer Service Skills And The Ability To Provide Exceptional Service To Guests.

  • Flexibility And Availability To Work On-Call, Including Evenings, Weekends, And Holidays.

  • Knowledge And Understanding Of Food And Beverage Menus, As Well As Proper Serving Techniques.

  • Ability To Work In A Fast-Paced Environment, Handle Multiple Tasks, And Prioritize Effectively.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Bartending

  • Teamwork

  • Serving

  • Problem-Solving

  • Food Handling

  • Menu Knowledge

  • Table Setting

  • Guest Interaction

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a On-Call Server Banquet in Indianapolis, IN, USA is $10 - $15 per hour. However, this can vary depending on factors such as the size and location of the company, the level of experience and skills of the server, and the specific responsibilities and duties assigned to them. Some servers may also receive additional tips or bonuses on top of their hourly pay.

Additional Information
Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 30th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Holiday Inn Hotels

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started