Holiday Inn Hotels

On-Call Server Banquet

Holiday Inn Hotels

New York, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the Holiday Inn Hotels! We are currently seeking a skilled On-Call Server Banquet to join our dynamic team. As an On-Call Server Banquet, you will play a crucial role in providing exceptional service to our guests during special events and banquets. If you have a passion for hospitality and a drive to exceed expectations, we want to hear from you! This position requires a strong attention to detail, excellent time management skills, and the ability to work well in a fast-paced environment. If you meet these qualifications and are looking for a rewarding opportunity to showcase your skills, we invite you to apply now.

  1. Provide exceptional customer service to guests during special events and banquets.
  2. Set up banquet tables, linens, and other event equipment according to specifications.
  3. Greet guests upon arrival and guide them to their designated tables.
  4. Take and serve food and beverage orders in a timely and professional manner.
  5. Ensure all guest dietary restrictions and preferences are accommodated.
  6. Maintain cleanliness and organization of banquet areas at all times.
  7. Communicate effectively with kitchen and event staff to ensure smooth execution of events.
  8. Monitor and replenish food and beverage stations as needed.
  9. Anticipate guest needs and respond promptly and courteously.
  10. Handle guest complaints and resolve issues in a timely and professional manner.
  11. Follow all food safety and sanitation guidelines.
  12. Assist with event clean-up and breakdown.
  13. Maintain a positive and professional attitude at all times.
  14. Adhere to company policies and procedures.
  15. Attend training and meetings as required.
  16. Continuously strive to exceed guest expectations and provide an exceptional dining experience.
  17. Maintain a clean and professional appearance at all times.
  18. Be available to work on-call shifts, including evenings, weekends, and holidays.
  19. Follow all safety and security procedures.
  20. Collaborate with team members to ensure success of events and banquets.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Previous Experience In Serving And Catering Events: To Excel In An On-Call Server Banquet Job At Holiday Inn Hotels, Candidates Should Have Prior Experience In Serving And Catering Events. This Will Ensure That They Are Familiar With The Hotel's Standards And Procedures, And Can Provide High-Quality Service To Guests.

  • Excellent Communication And Customer Service Skills: As An On-Call Server Banquet, Candidates Will Be Interacting With Guests Throughout The Event. Therefore, Excellent Communication And Customer Service Skills Are Crucial To Ensuring A Positive And Memorable Experience For Guests.

  • Knowledge Of Food And Beverage: A Good Understanding Of Food And Beverage Is Essential For This Role. Candidates Should Have Knowledge Of Different Types Of Cuisines, Wines, And Cocktails, And Be Able To Make Recommendations To Guests.

  • Ability To Work In A Fast-Paced Environment: Banquet Events Can Be Fast-Paced And Require Servers To Be Quick On Their Feet. The Ability To Work Efficiently And Multitask In A Fast-Paced Environment Is A Must For This Job.

  • Flexibility And Availability: As An On-Call Server Banquet, Candidates Should Be Available To Work On Short Notice And Have A Flexible Schedule. This Job May Require Working Evenings, Weekends, And Holidays, So Candidates Should Be Willing To Work During These Times.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Problem Solving

  • customer service

  • Teamwork

  • Event Coordination

  • Adaptability

  • Attention to

  • Food Handling

  • Menu Knowledge

  • Table Setting

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a On-Call Server Banquet in New York, NY, USA is between $14.00 and $18.00 per hour. This can vary depending on the employer, location, and experience of the individual. Some employers may also offer additional benefits or bonuses for on-call servers, which can impact the overall salary range.

Additional Information
Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 30th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Holiday Inn Hotels

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started