Holiday Inn Hotels

Manager - Global Workforce Capacity Planning

Holiday Inn Hotels

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Holiday Inn Hotels, the perfect destination for travelers seeking comfort, convenience, and a memorable stay. We are currently seeking a dedicated and experienced Manager to join our team as the Global Workforce Capacity Planning Manager. As the Manager, you will play a crucial role in ensuring that our global workforce is effectively and efficiently utilized to meet the demands and needs of our guests. If you have a passion for people and a knack for strategic planning, we invite you to apply for this exciting opportunity. To excel in this role, you must have a proven track record in workforce planning, excellent communication skills, and a strong understanding of hospitality operations.

  1. Develop and implement effective workforce planning strategies to ensure optimal utilization of our global workforce.
  2. Monitor and analyze current workforce trends and make recommendations to senior management for improvements and adjustments.
  3. Collaborate with department managers to determine staffing needs and create staffing schedules to meet operational demands.
  4. Maintain accurate and up-to-date records of employee schedules, vacation requests, and availability.
  5. Work closely with HR to ensure appropriate staffing levels are maintained and assist in recruitment efforts as needed.
  6. Identify and address any staffing gaps or issues to ensure smooth operations and guest satisfaction.
  7. Conduct regular audits of staffing levels and make adjustments as needed to optimize productivity.
  8. Develop and maintain strong relationships with department managers to ensure open communication and effective collaboration.
  9. Train and coach department managers on best practices for workforce planning and scheduling.
  10. Stay up-to-date on industry trends and best practices in workforce planning to continuously improve processes and strategies.
  11. Communicate regularly with senior management on workforce planning initiatives and provide updates on progress and results.
  12. Ensure compliance with all labor laws and regulations related to workforce planning and scheduling.
  13. Proactively address any staffing challenges or issues to minimize disruptions and maintain high levels of guest satisfaction.
  14. Foster a positive and inclusive work environment for all employees.
  15. Act as a role model for exceptional customer service and hospitality, promoting the Holiday Inn brand and values.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Strong Analytical Skills And Ability To Interpret Data To Make Strategic Decisions.

  • Bachelor's Degree In Business Administration, Human Resources, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Workforce Capacity Planning, Preferably In A Global Setting.

  • Excellent Communication And Interpersonal Skills To Effectively Collaborate With Cross-Functional Teams And Stakeholders.

  • Knowledge Of Industry Trends And Best Practices In Workforce Planning And Management.

Required Skills
  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Communication

  • Team Management

  • Forecasting

  • Budget management

  • Capacity planning

  • Resource allocation

  • Performance evaluation

  • Multicultural Awareness

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager - Global Workforce Capacity Planning in Atlanta, GA, USA is $90,000 - $130,000 per year. However, this can vary depending on factors such as experience, industry, and company size.

Additional Information
Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 30th, 2024
Apply BeforeMay 10th, 2026
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About Holiday Inn Hotels

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.

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