Groups & Events Executive

New York, NY, USA

Full-TimeDepends on ExperienceSenior LevelMasters

Job Description

Welcome to Holiday Inn Hotels, where we strive to provide our guests with exceptional experiences and unforgettable memories. We are currently seeking a highly motivated and passionate Groups & Events Executive to join our dynamic team. In this role, you will have the opportunity to create and execute successful group and event experiences at our hotel, ensuring that every detail is taken care of and every guest is delighted. If you have a strong attention to detail, excellent communication and organizational skills, and a passion for delivering exceptional customer service, we want to hear from you. Join us at Holiday Inn Hotels and be a part of our commitment to creating memorable moments for our guests.

Collaborate with the hotel management team to develop and implement successful group and event strategies that align with the hotel's overall objectives.
Act as the primary point of contact for group and event inquiries, responding promptly and professionally to all communication.
Proactively reach out to potential clients and partners to promote the hotel's group and event offerings and secure new business opportunities.
Build and maintain strong relationships with existing clients, ensuring their needs and expectations are met and exceeded.
Negotiate contracts and rates with clients, ensuring profitability for the hotel while maintaining competitive pricing.
Work closely with all hotel departments to ensure seamless execution of group and event programs, including coordinating room reservations, catering, audiovisual needs, and any other necessary arrangements.
Create detailed and accurate event proposals and contracts, outlining all services, pricing, and terms and conditions.
Monitor and track event bookings, ensuring all details and requirements are accurately recorded and communicated to the appropriate departments.
Coordinate and conduct site visits and tours for potential clients, showcasing the hotel's facilities and services.
Stay up-to-date on industry trends and competitors' offerings to make recommendations for improvements and updates to the hotel's group and event offerings.
Provide exceptional customer service to guests throughout the planning and execution of their events, ensuring their needs and expectations are met at every touchpoint.
Handle any guest concerns or issues related to group and event bookings, resolving them promptly and effectively.
Maintain accurate and organized records of all group and event bookings, contracts, and correspondence.
Assist with the creation and implementation of marketing and promotional materials for group and event offerings.
Attend networking events and industry conferences to promote the hotel and establish new business connections.

Where is this job?

This job is located at New York, NY, USA

Job Qualifications

Knowledge Of The Hospitality Industry: A Groups & Events Executive At Holiday Inn Hotels Should Have A Strong Understanding Of The Hospitality Industry, Including Current Trends And Best Practices For Hosting Events And Managing Group Bookings.
Excellent Communication And Interpersonal Skills: This Role Requires Frequent Interaction With Clients, Vendors, And Hotel Staff, So Strong Communication And Interpersonal Skills Are Essential For Success. The Ability To Build And Maintain Relationships With Clients Is Also Important For Securing Repeat Business.
Organizational And Time-Management Skills: As A Groups & Events Executive, The Ability To Juggle Multiple Tasks, Prioritize Effectively, And Meet Tight Deadlines Is Critical. Strong Organizational And Time-Management Skills Are Necessary To Ensure Smooth And Successful Events.
Sales And Negotiation Abilities: This Role Involves Actively Promoting The Hotel's Event And Group Booking Services And Negotiating Contracts With Clients. The Ideal Candidate Should Have A Proven Track Record In Sales And The Ability To Negotiate Favorable Terms For The Hotel.
Event Planning Experience: A Groups & Events Executive Should Have Experience In Event Planning, Including Coordinating Logistics, Managing Budgets, And Overseeing Event Execution. This Experience Could Come From Working In A Similar Position At A Hotel Or In A Related Industry, Such As Event Planning Or Catering.

Required Skills

Communication
Sales
Time Management
Marketing
Negotiation
Budget management
Event Planning
customer service
Relationship Building
Team Leadership
Organization
Problem-Solving
Contract

Soft Skills

Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
flexibility
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Groups & Events Executive in New York, NY, USA is $45,000 to $65,000 per year. This may vary depending on the specific company, industry, and level of experience. Higher-paying positions in this role can earn up to $80,000 or more per year.

Additional Information

Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedApril 29th, 2024

Apply BeforeSeptember 18th, 2025

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