Food & Beverage Supervisor

San Francisco, CA, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Are you passionate about providing exceptional service and creating memorable experiences for guests? We are seeking a dynamic and motivated Food & Beverage Supervisor to join our team at Holiday Inn Hotels. In this role, you will oversee the daily operations of our food and beverage outlets, ensuring that our guests receive the highest level of service. If you have a strong background in hospitality, excellent leadership skills, and a genuine love for food and beverage, we want to hear from you!

Oversee the daily operations of all food and beverage outlets at the Holiday Inn Hotel, including restaurants, bars, and room service.
Ensure that all guests receive exceptional service and have a memorable experience during their stay.
Develop and implement strategies to improve the quality of food and beverage offerings, as well as the overall guest experience.
Train, mentor, and supervise food and beverage staff, ensuring they provide friendly, efficient, and professional service at all times.
Monitor inventory levels and order supplies as needed, while adhering to budgetary constraints.
Create and maintain schedules for food and beverage staff, ensuring adequate coverage during peak business hours.
Collaborate with the hotel's executive chef to develop seasonal menus and special promotions that will enhance guest satisfaction.
Maintain cleanliness and organization of all food and beverage outlets, ensuring they meet health and safety standards.
Respond promptly and effectively to guest inquiries, concerns, and complaints, and take appropriate action to resolve any issues.
Conduct regular meetings with food and beverage staff to communicate goals, expectations, and provide feedback on performance.
Remain up to date on industry trends and best practices, and make recommendations for improvements to enhance guest satisfaction and profitability.
Monitor and control expenses related to food and beverage operations, ensuring they stay within budget.
Collaborate with other departments, such as housekeeping and front desk, to ensure seamless communication and coordination for guest satisfaction.
Uphold and enforce all hotel policies and procedures, as well as health and safety regulations.
Serve as a role model for exceptional service and professionalism, leading by example and motivating staff to do the same.

Where is this job?

This job is located at San Francisco, CA, USA

Job Qualifications

Prior Supervisory Experience: A Food & Beverage Supervisor At Holiday Inn Hotels Should Have At Least 2-3 Years Of Experience In A Supervisory Role In The Food And Beverage Industry. This Experience Should Include Managing A Team Of Employees, Handling Customer Complaints, And Maintaining High Levels Of Customer Service.
Knowledge Of Food And Beverage Operations: The Ideal Candidate Should Have A Strong Understanding Of Food And Beverage Operations, Including Ordering And Inventory Management, Menu Planning, And Food Safety Regulations. This Knowledge Is Essential For Ensuring Smooth And Efficient Operations In The Hotel's Restaurants And Bars.
Excellent Communication Skills: As A Supervisor, The Food & Beverage Supervisor Will Be Responsible For Communicating With Both Employees And Customers. They Should Have Excellent Verbal And Written Communication Skills, As Well As The Ability To Listen And Address Any Concerns Or Issues Effectively.
Strong Leadership Abilities: Holiday Inn Hotels Is Looking For A Leader Who Can Motivate And Inspire Their Team To Deliver Exceptional Service. The Food & Beverage Supervisor Should Have Strong Leadership Skills, Including The Ability To Delegate Tasks, Provide Constructive Feedback, And Lead By Example.
Customer Service Orientation: Providing Excellent Customer Service Is A Top Priority At Holiday Inn Hotels. The Food & Beverage Supervisor Should Have A Customer Service-Oriented Mindset And The Ability To Handle Challenging Situations With Professionalism And Grace. This Includes The Ability To Anticipate And Address Customer Needs And Concerns.

Required Skills

Budgeting
Inventory Management
Time Management
Problem Solving
customer service
Food safety
Team Leadership
staff training
Event Coordination
Menu Planning
Bar Management

Soft Skills

Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
Empathy

Compensation

According to JobzMall, the average salary range for a Food & Beverage Supervisor in San Francisco, CA, USA is between $48,000 and $60,000 per year. However, this can vary depending on factors such as experience, location, and the specific company or establishment. Some supervisors may also receive additional benefits such as bonuses, health insurance, and vacation time. It is important to note that salary ranges can also vary within different areas of the food and beverage industry, such as fine dining restaurants versus fast food establishments.

Additional Information

Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedApril 29th, 2024

Apply BeforeJune 9th, 2026

This job posting is from a verified source.

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