Director of Catering and Events
Welcome to Holiday Inn Hotels, where we strive to provide exceptional customer service and unforgettable experiences for our guests. As the Director of Catering and Events, you will play a crucial role in ensuring the success of our hotel's catering and event services. We are seeking a dynamic and passionate individual who can lead a team to deliver exceptional events, from intimate weddings to large corporate conferences. If you have a strong background in catering and event planning, excellent organizational and communication skills, and a passion for creating memorable moments, we want you on our team. Join us in providing unforgettable experiences for our guests at Holiday Inn Hotels.
- Lead and manage a team of catering and event staff to ensure smooth and successful execution of all events and functions at the hotel.
- Plan, organize, and oversee all aspects of catering and events, including menu selection, event setup, staffing, and budgeting.
- Collaborate with other departments such as sales, marketing, and operations to develop and implement strategies to attract and retain clients and increase event revenue.
- Maintain a high level of customer service by responding promptly and effectively to client inquiries and concerns, and ensuring all guest needs and requests are met.
- Develop and maintain positive relationships with vendors and suppliers to ensure high-quality and cost-effective services for events.
- Stay up-to-date with industry trends and competition to continuously improve and enhance the hotel's catering and event services.
- Create and maintain event contracts, proposals, and other necessary documentation to ensure clear communication with clients and compliance with hotel policies and procedures.
- Conduct regular training and development programs for catering and event staff to ensure high-quality service delivery and adherence to brand standards.
- Monitor and analyze event performance and financial data to identify areas for improvement and implement strategies to increase profitability.
- Ensure compliance with all health and safety regulations and standards during events and catering operations.
- Act as a representative of the hotel at networking events and industry conferences to promote the hotel's catering and event services and build relationships with potential clients.
- Maintain a high level of professionalism and demonstrate a positive attitude at all times, promoting a collaborative and inclusive work environment.
- Handle any escalated guest complaints or issues related to catering and events, and take prompt and appropriate action to resolve them.
- Manage and control inventory and equipment for catering and events, ensuring proper maintenance and storage.
- Uphold and promote the hotel's brand image and values, and ensure all catering and event operations align with the hotel's standards and policies.
Extensive Experience In The Hospitality Industry: A Director Of Catering And Events At Holiday Inn Hotels Should Have Significant Experience In The Hospitality Industry, With A Strong Background In Catering And Event Management. This Includes Experience In Planning, Organizing, And Executing Large-Scale Events, As Well As Managing Catering Operations.
Excellent Communication And Interpersonal Skills: As The Face Of The Hotel's Catering And Events Department, A Director Of Catering And Events Must Possess Excellent Communication And Interpersonal Skills To Build And Maintain Relationships With Clients, Vendors, And Hotel Staff. This Includes The Ability To Effectively Communicate With A Diverse Range Of Individuals And Handle Any Conflicts Or Issues That May Arise.
Proven Leadership And Management Skills: The Director Of Catering And Events Is Responsible For Leading And Managing A Team Of Event Planners, Coordinators, And Catering Staff. Therefore, They Must Possess Strong Leadership And Management Skills To Effectively Delegate Tasks, Motivate And Train Team Members, And Ensure The Smooth Operation Of The Department.
Strong Organizational And Time Management Abilities: With Multiple Events And Deadlines To Manage, A Director Of Catering And Events Must Possess Excellent Organizational And Time Management Skills To Ensure That All Events Are Planned And Executed Flawlessly. This Includes The Ability To Prioritize Tasks, Delegate Responsibilities, And Handle Multiple Projects Simultaneously.
In-Depth Knowledge Of Catering And Event Industry Trends: To Stay Competitive In The Hospitality Industry, Holiday Inn Hotels Expects Its Director Of Catering And Events To Have A Deep Understanding Of Current Catering And Event Industry Trends. This Includes Knowledge Of Popular Event Themes, Menu Trends, And The Latest Technologies And Techniques Used In Event Planning And Execution.
Vendor Management
Time Management
Contract Negotiation
Budget management
Event Planning
customer service
Team Leadership
Sales Strategy
Menu Development
Marketing Expertise
Food And Beverage Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Director of Catering and Events in Seattle, WA, USA is $78,000 to $106,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization the director is working for.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started