Consultant, Hotel Operations Support & Services

Welcome to the world of Holiday Inn Hotels, a brand known for its exceptional service and unparalleled hospitality. We are seeking a highly motivated and experienced professional to join our team as a Consultant for Hotel Operations Support & Services. In this role, you will play a crucial role in providing support and services to our hotels worldwide, ensuring that they meet our high standards and exceed guest expectations. We are looking for a passionate individual with a proven track record in hotel operations and a strong understanding of the industry. If you are a self-starter, possess excellent communication and problem-solving skills, and thrive in a fast-paced environment, we want to hear from you.

1. Provide exceptional support and services to Holiday Inn Hotels worldwide, ensuring they meet the brand's high standards and exceed guest expectations.
2. Act as a consultant and advisor to hotel teams, offering guidance and solutions to improve operations and guest satisfaction.
3. Utilize strong industry knowledge and experience to identify areas for improvement and implement best practices.
4. Communicate effectively with hotel teams, providing clear and concise instructions and guidance.
5. Collaborate with other departments within the organization to develop and implement new initiatives and strategies.
6. Conduct regular audits and assessments of hotel operations, identifying areas of improvement and developing action plans to address any issues.
7. Monitor and analyze hotel performance, including guest satisfaction scores, revenue, and expenses, and provide recommendations for improvement.
8. Train and coach hotel staff on best practices, policies, and procedures to ensure consistent and high-quality service.
9. Stay up-to-date with industry trends and developments, and implement new processes and procedures to enhance the guest experience.
10. Act as a brand ambassador, promoting the values and standards of Holiday Inn Hotels to internal and external stakeholders.

According to JobzMall, the average salary range for a Consultant, Hotel Operations Support & Services in New York, NY, USA is between $55,000 and $85,000 per year. This range can vary depending on factors such as the specific company, years of experience, and level of education.

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.