Holiday Inn Hotels

Banquet Server On-Call

Holiday Inn Hotels

Atlanta, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Holiday Inn Hotels, where we strive to provide exceptional service and unforgettable experiences for our guests. We are currently seeking a Banquet Server On-Call to join our team and help us deliver exceptional service at our banquets and events. As a Banquet Server, you will play a crucial role in ensuring that our guests have a seamless and enjoyable dining experience. If you are a team player who enjoys working in a fast-paced environment, we want to hear from you! Read on for more details about this exciting opportunity.

  1. Greet and welcome guests with a friendly and professional attitude.
  2. Ensure all banquet tables, chairs, linens, and other equipment are set up according to event specifications.
  3. Serve food and beverages to guests in a timely and efficient manner.
  4. Respond promptly to guest requests and ensure their satisfaction with the service provided.
  5. Assist in the preparation and execution of banquet events, including setting up and breaking down tables and chairs, arranging centerpieces, and other tasks as needed.
  6. Maintain a clean and organized work area to ensure a safe and hygienic environment for guests.
  7. Follow all food safety and handling procedures to ensure the safety and satisfaction of guests.
  8. Communicate effectively with other team members and supervisors to ensure smooth and efficient service.
  9. Provide exceptional customer service by anticipating and addressing guest needs.
  10. Adhere to company policies and procedures, including dress code and attendance requirements.
  11. Complete all side work and closing duties as assigned by the Banquet Manager.
  12. Attend all mandatory meetings and training sessions to continually improve job performance.
  13. Be knowledgeable about the menu and able to answer any guest questions about food and beverage options.
  14. Adhere to all alcohol service regulations and company policies.
  15. Maintain a positive and professional demeanor at all times, even in challenging situations.
  16. Handle guest complaints and resolve issues in a timely and effective manner.
  17. Assist with event setup and breakdown, ensuring all equipment and supplies are properly stored and maintained.
  18. Perform other duties as assigned by management.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Previous Experience In A Banquet Or Catering Environment, Preferably In A Hotel Setting.

  • Strong Communication And Customer Service Skills To Interact With Guests And Handle Requests Efficiently.

  • Knowledge Of Proper Food And Beverage Handling Techniques, As Well As Basic Banquet Set-Up And Service Protocols.

  • Availability To Work Flexible Hours, Including Weekends And Holidays, As This Is An On-Call Position.

  • Ability To Stand For Long Periods Of Time And Lift Up To 25 Pounds, As The Job May Involve Setting Up And Carrying Heavy Trays Of Food And Drink.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Event Planning

  • customer service

  • Bartending

  • Food safety

  • Teamwork

  • food service

  • Problem-Solving

  • Menu Knowledge

  • Table Setting

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Banquet Server On-Call in Atlanta, GA, USA is between $10 and $15 per hour. This can vary depending on the specific company, experience level, and tips received.

Additional Information
Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 30th, 2024
Apply BeforeMay 10th, 2026
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About Holiday Inn Hotels

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.

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