Holiday Inn Hotels

Assistant Housekeeping Manager

Holiday Inn Hotels

Boston, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Holiday Inn, where we strive to provide our guests with exceptional service and a comfortable stay. We are currently seeking an enthusiastic and experienced Assistant Housekeeping Manager to join our team. As an Assistant Housekeeping Manager, you will play a crucial role in ensuring our guests' rooms and common areas are clean, comfortable, and well-maintained. We are looking for a detail-oriented individual with excellent communication and leadership skills who is committed to upholding our high standards of cleanliness and guest satisfaction. If you have a passion for hospitality and a strong background in housekeeping management, we would love to have you on our team.

  1. Oversee and manage the daily operations of the housekeeping department, including assigning tasks to housekeeping staff and ensuring all areas are cleaned and maintained according to company standards.
  2. Train and supervise housekeeping staff, providing guidance and support to ensure a high level of performance and guest satisfaction.
  3. Conduct regular inspections of guest rooms and common areas to ensure cleanliness and quality standards are met.
  4. Assist in the development and implementation of cleaning procedures and protocols to maintain a safe and sanitary environment for guests and staff.
  5. Collaborate with other departments, such as front desk and maintenance, to ensure efficient and effective communication and resolution of any guest issues or concerns.
  6. Manage inventory and supplies, ordering and restocking as needed to ensure the housekeeping department has the necessary resources to perform their duties.
  7. Ensure compliance with all safety and security protocols and regulations, including proper handling of hazardous materials and adherence to health and safety guidelines.
  8. Handle guest requests and complaints promptly and professionally, striving to exceed their expectations and provide exceptional customer service.
  9. Monitor and maintain department budget, keeping costs within approved guidelines and identifying areas for cost-saving measures.
  10. Stay up-to-date with industry trends and best practices in housekeeping management, implementing new strategies and techniques as appropriate to improve efficiency and guest satisfaction.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Previous Experience In The Hospitality Industry, Preferably In A Housekeeping Or Management Role.

  • Strong Leadership Skills And The Ability To Effectively Manage A Team Of Housekeeping Staff.

  • Excellent Organizational And Time-Management Abilities To Ensure Efficient And Timely Completion Of Cleaning Tasks.

  • Knowledge Of Industry Standard Cleaning Procedures And Equipment, As Well As The Ability To Train And Supervise Staff On Proper Cleaning Techniques.

  • Effective Communication Skills, Both Written And Verbal, To Effectively Interact With Guests, Staff, And Management.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • Organizational Skills

  • Leadership

  • customer service

  • Quality Control

  • Teamwork

  • Training and Development

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Housekeeping Manager in Boston, MA, USA is between $45,000 and $55,000 per year. However, this can vary depending on factors such as the size and type of the establishment, level of experience, and specific job duties and responsibilities. Some Assistant Housekeeping Managers may also receive additional benefits such as bonuses, healthcare benefits, and paid time off.

Additional Information
Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 19th, 2024
Apply BeforeSeptember 18th, 2025
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About Holiday Inn Hotels

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.

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