Holiday Inn Hotels

Assistant Housekeeping Manager

Holiday Inn Hotels

Raleigh, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about ensuring a clean and comfortable environment for guests? Do you have a keen eye for detail and excellent leadership skills? Holiday Inn Hotels is looking for a dedicated Assistant Housekeeping Manager to join our team and help maintain the high standards of cleanliness and guest satisfaction that we are known for. This role requires a responsible and organized individual with strong communication skills and the ability to work well under pressure. If you are ready to take on a challenging and rewarding role in the hospitality industry, we want to hear from you!

  1. Oversee and manage the day-to-day operations of the housekeeping department, including scheduling, training, and performance management of housekeeping staff.
  2. Monitor and maintain high standards of cleanliness throughout the hotel, including guest rooms, public areas, and back of house areas.
  3. Conduct regular inspections to ensure all rooms and areas are up to company and industry standards.
  4. Communicate effectively with other departments, including front desk and maintenance, to ensure efficient and timely service for guests.
  5. Create and implement cleaning and maintenance schedules to ensure all areas are consistently maintained.
  6. Train and supervise housekeeping staff on proper cleaning techniques, safety procedures, and company policies.
  7. Maintain inventory of cleaning supplies and equipment, and ensure they are stocked and in good working condition.
  8. Respond promptly and professionally to guest requests and concerns related to housekeeping.
  9. Collaborate with the General Manager and other department heads to develop and implement strategies to improve guest satisfaction and maintain high standards.
  10. Ensure compliance with all health and safety regulations and maintain a safe working environment for all housekeeping staff.
  11. Handle and resolve any guest complaints or issues related to housekeeping.
  12. Keep up to date with industry trends and best practices in housekeeping and implement them in the hotel.
  13. Assist with budgeting and cost control measures for the housekeeping department.
  14. Conduct regular training and coaching sessions for housekeeping staff to ensure a high level of service and productivity.
  15. Perform other duties as assigned by the General Manager.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Minimum Of 2 Years Experience In A Supervisory Role Within The Housekeeping Department Of A Hotel Or Resort

  • Strong Knowledge Of Cleaning And Sanitation Standards, As Well As Experience With Inventory Management And Budgeting

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Lead And Motivate A Team Of Housekeeping Staff

  • Familiarity With Computer Systems And Software Used For Scheduling, Tracking, And Reporting Housekeeping Tasks And Responsibilities

  • A Commitment To Maintaining High Levels Of Guest Satisfaction And Ensuring All Areas Of The Hotel Are Clean, Safe, And Well-Maintained At All Times.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Attention to detail

  • Organizational Skills

  • Budget management

  • customer service

  • Team Leadership

  • Training and Development

  • Problem-Solving

  • Housekeeping Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Housekeeping Manager in Raleigh, NC, USA is $33,000 - $50,000 per year. However, salaries may vary depending on the specific job duties, experience, and qualifications of the individual.

Additional Information
Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 19th, 2024
Apply BeforeAugust 19th, 2025
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About Holiday Inn Hotels

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.

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