Holiday Inn Hotels

Assistant Housekeeping Manager

Holiday Inn Hotels

Orlando, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Holiday Inn Hotels, where we strive to provide exceptional service and unforgettable experiences for our guests. We are currently seeking a motivated and detail-oriented individual to join our team as an Assistant Housekeeping Manager. As the Assistant Housekeeping Manager, you will play a vital role in ensuring the cleanliness and overall appearance of our hotel, helping to create a welcoming and comfortable environment for our guests. If you are passionate about delivering top-notch service and have a keen eye for detail, we invite you to apply for this exciting opportunity.

  1. Oversee and manage the daily operations of the housekeeping department, ensuring all tasks are completed efficiently and effectively.
  2. Train, coach, and mentor housekeeping staff to ensure high standards of cleanliness and customer satisfaction are maintained.
  3. Monitor and maintain inventory levels of housekeeping supplies, ensuring they are well-stocked and within budget.
  4. Conduct regular inspections of guest rooms, public areas, and back of house spaces to ensure cleanliness standards are met.
  5. Respond promptly and effectively to guest complaints and requests, taking appropriate action to resolve any issues.
  6. Collaborate with other departments, such as front desk and maintenance, to ensure a seamless and positive guest experience.
  7. Create and implement schedules for housekeeping staff, ensuring adequate coverage and efficient use of resources.
  8. Adhere to all safety and security policies and procedures, and ensure housekeeping staff do the same.
  9. Conduct performance evaluations for housekeeping staff, providing feedback and identifying areas for improvement.
  10. Assist with budgeting and forecasting for the housekeeping department, identifying opportunities for cost savings and efficiencies.
  11. Stay updated on industry trends and best practices in housekeeping, and implement them as appropriate.
  12. Handle administrative tasks, such as preparing reports and maintaining records, in a timely and accurate manner.
  13. Lead by example, demonstrating a strong work ethic and positive attitude in all interactions with guests and colleagues.
Where is this job?
This job is located at Orlando, FL, USA
Job Qualifications
  • Prior Experience In Housekeeping Management, Preferably In A Hotel Or Hospitality Setting.

  • Strong Leadership And Managerial Skills, With The Ability To Oversee And Motivate A Team Of Housekeeping Staff.

  • Excellent Communication And Interpersonal Skills, To Effectively Interact With Guests And Handle Any Issues Or Complaints.

  • Knowledge Of Housekeeping Procedures, Including Cleaning Standards, Inventory Management, And Scheduling.

  • Strong Attention To Detail And Organizational Skills, To Ensure That Rooms And Public Areas Are Clean And Well-Maintained According To Hotel Standards.

Required Skills
  • Communication Skills

  • Time Management

  • Team Management

  • Budget management

  • Leadership

  • Inventory Control

  • customer service

  • Quality Control

  • Problem-Solving

  • Attention to

  • Cleaning Techniques

  • Housekeeping Operations

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Housekeeping Manager in Orlando, FL, USA is $33,000 - $45,000 per year. This may vary based on the specific job responsibilities, experience, and the employer's industry and location.

Additional Information
Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 19th, 2024
Apply BeforeJune 21st, 2025
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About Holiday Inn Hotels

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.

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