Service Shop Co-Manager
Are you a dynamic leader with a passion for customer service? We are currently seeking a Service Shop Co-Manager to join our team at Hobby Lobby! As a Co-Manager of our Service Shop, you will play a critical role in ensuring our customers receive exceptional service and support. We are looking for an individual who is highly motivated, organized, and has a strong attention to detail. If you have a love for crafting and a desire to lead a team, we want to hear from you!
- Oversee daily operations of the Service Shop, including customer interactions, inventory management, and staff scheduling.
- Ensure that all customers receive exceptional service and support, resolving any issues that may arise.
- Train and develop team members to provide excellent customer service and maintain a high level of product knowledge.
- Monitor and maintain inventory levels in the Service Shop, ordering new products as needed.
- Collaborate with the Store Manager to set and achieve sales goals for the Service Shop.
- Create a positive and welcoming environment for customers and team members.
- Manage the hiring and onboarding process for new Service Shop team members.
- Conduct regular performance evaluations and provide feedback and coaching to team members.
- Maintain a clean and organized Service Shop, ensuring all merchandise is properly displayed and priced.
- Communicate and coordinate with other departments within the store to ensure efficient and effective operations.
- Stay up-to-date on industry trends and customer needs to continuously improve the Service Shop's offerings.
- Take on additional responsibilities and projects as assigned by the Store Manager.
Experience In Retail Management: A Successful Candidate For This Position Should Have At Least 3-5 Years Of Experience In Managing A Retail Store Or Department. This Experience Should Include Overseeing Staff, Inventory Management, And Meeting Sales Goals.
Strong Leadership Skills: The Service Shop Co-Manager Will Be Responsible For Leading A Team Of Employees, So Strong Leadership Skills Are Essential. This Includes The Ability To Delegate Tasks, Provide Guidance And Support, And Resolve Conflicts Effectively.
Knowledge Of Crafting And Hobby Supplies: As A Service Shop Co-Manager, You Will Be Responsible For Overseeing The Service Shop, Which Includes Framing, Floral, And Custom-Made Products. A Thorough Understanding Of Crafting And Hobby Supplies Is Important In Order To Effectively Manage This Department.
Excellent Customer Service Skills: Hobby Lobby Places A Strong Emphasis On Providing Exceptional Customer Service. The Ideal Candidate For This Role Should Have Excellent Communication And Interpersonal Skills, And Be Able To Work With A Diverse Group Of Customers And Employees.
Attention To Detail And Organizational Skills: As Part Of The Management Team, The Service Shop Co-Manager Will Be Responsible For Overseeing The Store's Operations And Ensuring That Tasks Are Completed Efficiently And Accurately. Attention To Detail And Strong Organizational Skills Are Crucial For Success In This Role.
Budgeting
Inventory Management
Communication
Time Management
Product knowledge
customer service
Merchandising
Sales forecasting
Team Leadership
staff training
Problem-Solving
Visual Merch
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Service Shop Co-Manager in Oklahoma City, OK, USA is $45,000 - $60,000 per year. However, this can vary depending on the specific company, experience level, and other factors.
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Hobby Lobby Stores, Inc., formerly Hobby Lobby Creative Centers, is a private for corporation which owns a chain of American arts and crafts stores
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