Outpatient Admissions Specialist

Welcome to HOAG, a leading healthcare organization dedicated to providing exceptional patient care. We are currently seeking an experienced Outpatient Admissions Specialist to join our team. In this role, you will play a vital part in ensuring a smooth and efficient admissions process for our outpatient services. As the first point of contact for our patients, we are looking for a compassionate and detail-oriented individual with excellent communication skills. If you have a passion for helping others and meet the required qualifications, we encourage you to apply for this exciting opportunity.

1. Greet and welcome patients and their families as they arrive for outpatient services.
2. Provide exceptional customer service by addressing any questions or concerns patients may have regarding the admissions process.
3. Collect and verify patient information, including demographics, insurance coverage, and medical history.
4. Enter patient information accurately and efficiently into the electronic medical records system.
5. Coordinate with medical staff to ensure timely and accurate scheduling of appointments and procedures.
6. Verify insurance coverage and obtain necessary authorizations for outpatient services.
7. Educate patients on their financial responsibilities and assist with payment arrangements if needed.
8. Follow HIPAA guidelines to ensure patient confidentiality is maintained at all times.
9. Collaborate with other departments to ensure a seamless and efficient admissions process.
10. Keep accurate records of patient admissions and provide regular reports to management.
11. Maintain a clean and organized front desk area, including stocking necessary supplies.
12. Continuously update knowledge of insurance policies, procedures, and regulations to ensure accurate and timely processing of admissions.
13. Provide support to other team members as needed to ensure excellent patient care and satisfaction.
14. Attend training and development sessions to enhance knowledge and skills related to outpatient admissions.
15. Adhere to all hospital policies and procedures to maintain a safe and professional work environment.

According to JobzMall, the average salary range for a Outpatient Admissions Specialist in Irvine, CA, USA is between $45,000 and $65,000 per year. Factors such as experience, education, and the specific employer can affect the actual salary within this range.

Hoag is a not-for-profit regional health care delivery network in Orange County, California, that treats nearly 30,000 inpatients and 350,000 outpatients annually. Hoag consists of two acute-care hospitals, seven health centers and four urgent care centers.