Welcome to Hilton Hotels, where we strive to provide our guests with an exceptional and memorable experience. We are currently seeking a dynamic and experienced Stewarding Supervisor to join our team. As a Stewarding Supervisor, you will play a crucial role in ensuring the cleanliness and organization of our kitchen and banquet areas, as well as managing a team of stewards. We are looking for a candidate who is passionate about delivering top-notch service, has excellent leadership skills, and is dedicated to maintaining the highest standards of cleanliness and hygiene. If you have a strong eye for detail, exceptional communication skills, and a proven track record in a similar role, we invite you to apply for this exciting opportunity.
- Oversee and manage the daily operations of the stewarding department, including scheduling, training, and supervising a team of stewards.
- Ensure that the kitchen and banquet areas are maintained in a clean, organized, and hygienic manner at all times.
- Conduct regular inspections to ensure compliance with health and safety regulations.
- Monitor and control inventory for cleaning supplies and equipment to maintain adequate stock levels.
- Communicate effectively with kitchen and banquet staff to ensure a smooth flow of operations.
- Train and educate stewards on proper cleaning techniques and procedures, as well as company standards and policies.
- Implement and enforce proper sanitation and hygiene practices in accordance with company and industry standards.
- Handle and resolve any guest complaints or concerns related to cleanliness and hygiene in a timely and professional manner.
- Work closely with other departments to ensure all equipment and supplies are properly maintained and available when needed.
- Collaborate with the purchasing department to source and purchase cost-effective cleaning supplies and equipment.
- Conduct performance evaluations and provide feedback and coaching to stewards to ensure high-quality service delivery.
- Create and maintain records of cleaning schedules, inventory, and staffing levels.
- Participate in departmental meetings and provide input on ways to improve operations and guest satisfaction.
- Stay up to date with industry trends and best practices in stewarding and implement new strategies as needed.
- Uphold the company's values and mission of providing exceptional service and creating memorable experiences for guests.
Strong Leadership Skills: A Stewarding Supervisor At Hilton Hotels Must Possess Strong Leadership Skills To Effectively Manage And Lead A Team Of Stewards. This Includes The Ability To Delegate Tasks, Provide Guidance And Support, And Handle Any Conflicts Or Issues That May Arise.
Excellent Communication Skills: Effective Communication Is Essential For A Stewarding Supervisor To Coordinate With Other Departments, Provide Instructions To The Stewards, And Ensure Smooth Operations. The Candidate Must Have Excellent Verbal And Written Communication Skills.
Knowledge Of Stewarding Operations: A Stewarding Supervisor Should Have A Thorough Understanding Of Stewarding Operations, Including Dishwashing, Cleaning, And Sanitation Procedures. This Knowledge Is Crucial For Maintaining High Standards Of Cleanliness And Hygiene In The Hotel's Kitchen And Dining Areas.
Attention To Detail: Attention To Detail Is A Critical Skill For A Stewarding Supervisor To Have. They Must Be Able To Identify And Address Any Issues Or Discrepancies In The Kitchen Or Dining Areas Quickly. This Includes Monitoring Inventory Levels, Ensuring Proper Storage Of Equipment And Supplies, And Maintaining Cleanliness In All Areas.
Problem-Solving Abilities: In A Fast-Paced And Dynamic Environment Like A Hotel, Unexpected Challenges And Issues Can Arise At Any Time. A Stewarding Supervisor Should Be Able To Think Quickly And Come Up With Effective Solutions To Ensure The Smooth Operation Of The Stewarding Department And Maintain Guest Satisfaction.
Inventory Management
Training
Communication
Time Management
Attention to detail
Problem Solving
Leadership
customer service
Teamwork
Organization
Adaptability
Multi-tasking
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Stewarding Supervisor in Atlanta, GA, USA is between $38,000 to $49,000 per year. This can vary depending on the specific job duties, experience level, and the size and location of the company.
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Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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