Hilton Hotels

Room Attendant, AM (Full-Time)

Hilton Hotels

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a detail-oriented individual with a passion for providing exceptional guest experiences? Do you thrive in a fast-paced environment and enjoy working as part of a dynamic team? If so, we have an exciting opportunity for you as a Room Attendant at Hilton Hotels! As an AM Room Attendant, you will play a crucial role in ensuring that our guests' rooms are clean, comfortable, and welcoming. We are seeking someone with a positive attitude, strong work ethic, and excellent time management skills to join our team. If you have a keen eye for detail and a dedication to providing top-notch service, we invite you to apply for this full-time position at our prestigious hotel.

  1. Clean and maintain guest rooms according to hotel standards and procedures.
  2. Ensure all assigned rooms are thoroughly cleaned and sanitized in a timely manner.
  3. Restock and replace guest room amenities and supplies.
  4. Report any maintenance issues or damage to the appropriate department.
  5. Follow all safety and security procedures while performing duties.
  6. Maintain a professional and positive attitude when interacting with guests.
  7. Utilize time management skills to efficiently complete tasks and meet deadlines.
  8. Follow all company policies and procedures.
  9. Work as part of a team to ensure the overall cleanliness and presentation of the hotel.
  10. Communicate any guest requests or concerns to the appropriate department.
  11. Keep inventory of cleaning supplies and notify management when supplies need to be replenished.
  12. Adhere to all health and safety regulations.
  13. Ensure all guest rooms are properly stocked with linens, towels and other amenities.
  14. Provide exceptional customer service to guests and address any concerns or issues in a timely and professional manner.
  15. Follow special cleaning instructions for VIP and special request rooms.
  16. Attend training sessions and meetings as required.
  17. Maintain a high level of cleanliness and organization in storage areas and linen closets.
  18. Assist with other housekeeping duties as needed.
  19. Uphold the hotel's reputation for providing exceptional guest experiences.
  20. Take pride in maintaining the overall cleanliness and appearance of the hotel.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Previous Housekeeping Experience: A Room Attendant At Hilton Hotels Should Have A Minimum Of One Year Of Experience In Housekeeping Or A Related Field. This Experience Should Include Knowledge Of Cleaning Techniques, Proper Use Of Cleaning Supplies, And Attention To Detail.

  • Excellent Time Management Skills: As A Room Attendant At Hilton Hotels, You Will Be Responsible For Cleaning And Preparing A Certain Number Of Guest Rooms Within A Designated Time Frame. Therefore, Strong Time Management Skills Are Essential To Ensure That All Tasks Are Completed Efficiently And On Time.

  • Attention To Detail: Rooms At Hilton Hotels Should Be Cleaned And Presented To The Highest Standards. A Room Attendant Must Have Excellent Attention To Detail, Ensuring That All Surfaces, Furniture, And Linens Are Spotless And In Perfect Condition.

  • Physical Fitness: The Role Of A Room Attendant At Hilton Hotels Is Physically Demanding. Candidates Should Have The Physical Stamina And Ability To Stand, Walk, And Lift Heavy Items For Extended Periods.

  • Strong Customer Service Skills: As A Room Attendant, You Will Be Interacting With Guests On A Daily Basis. A Friendly And Professional Demeanor, Along With Excellent Communication Skills, Are Essential To Ensure A Positive Guest Experience.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • organizing

  • housekeeping

  • Cleaning

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Room Attendant, AM (Full-Time) in Chicago, IL, USA is between $24,000 and $34,000 per year. This range can vary depending on factors such as experience, education, and the specific company or hotel the Room Attendant works for. Additionally, the salary may also include benefits such as health insurance, retirement plans, and paid time off.

Additional Information
Hilton Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2025
Apply BeforeMay 10th, 2026
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About Hilton Hotels

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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