Hilton Hotels

Room Attendant

Hilton Hotels

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Hilton Hotels, the premier destination for luxury accommodations and exceptional service. We are currently seeking a dedicated and detail-oriented Room Attendant to join our team. As a Room Attendant, you will play a crucial role in creating a comfortable and welcoming environment for our guests. We are looking for someone with a strong work ethic, excellent time management skills, and a passion for providing top-notch hospitality. If you are a team player with a keen eye for cleanliness and a commitment to exceeding customer expectations, we would love to have you on our team.

  1. To ensure all guest rooms are cleaned and prepared to the highest standards prior to guest arrival.
  2. To maintain cleanliness and organization in all areas of the hotel, including guest rooms, hallways, and public spaces.
  3. To restock and replenish guest room amenities, linens, and supplies as needed.
  4. To report any maintenance issues or concerns to the appropriate department.
  5. To follow proper safety and security procedures while handling guest belongings and entering guest rooms.
  6. To respond promptly and efficiently to guest requests and complaints.
  7. To communicate effectively with other team members and supervisors to ensure smooth and efficient operations.
  8. To adhere to Hilton Hotel's standards and policies at all times.
  9. To maintain a professional and friendly demeanor while interacting with guests.
  10. To take ownership of assigned tasks and complete them in a timely and thorough manner.
  11. To uphold the hotel's commitment to exceptional customer service and guest satisfaction.
  12. To attend all required training and meetings as scheduled.
  13. To follow proper procedures for handling lost and found items.
  14. To maintain confidentiality and respect guest privacy at all times.
  15. To help maintain a positive and productive work environment by supporting fellow team members and promoting teamwork.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Requirement For A Room Attendant Job At Hilton Hotels Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Can Understand And Follow Instructions Accurately.

  • Previous Experience In Housekeeping Or Similar Role: Previous Experience In Housekeeping Or A Similar Role, Preferably In A Hotel Setting, Is Preferred For A Room Attendant Job At Hilton Hotels. This Shows That The Candidate Has A Good Understanding Of The Tasks And Responsibilities Involved In Maintaining Guest Rooms And Common Areas.

  • Excellent Attention To Detail: As A Room Attendant, Attention To Detail Is Crucial In Ensuring That Guest Rooms Are Cleaned And Maintained To The Highest Standards. This Includes Noticing And Addressing Small Details Such As Stains, Missing Items, Or Damaged Furniture.

  • Physical Stamina And Flexibility: The Role Of A Room Attendant Requires Physical Stamina And Flexibility As It Involves Standing, Walking, Bending, And Lifting For Long Periods Of Time. Candidates Should Be Able To Lift And Move Heavy Items Such As Furniture And Cleaning Supplies.

  • Excellent Time Management And Organizational Skills: A Room Attendant Is Responsible For Cleaning And Maintaining Multiple Guest Rooms Within A Specific Time Frame. Therefore, Candidates Must Have Excellent Time Management And Organizational Skills To Ensure That All Tasks Are Completed Efficiently And On Time.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • organizing

  • Cleaning

  • Problem-Solving

  • Flexibility

  • Sanitizing

  • P

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Multitasking

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Room Attendant in Austin, TX, USA is between $12-$17 per hour. This can vary depending on the specific employer, location, and level of experience. Some employers may also offer additional benefits such as healthcare, paid time off, and bonuses.

Additional Information
Hilton Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 13th, 2024
Apply BeforeApril 11th, 2026
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About Hilton Hotels

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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