Order Taker (On Call) In Room Dining

Welcome to the luxurious world of Hilton Hotels, where we strive to provide the ultimate experience for our guests. We are currently seeking a dynamic and customer-oriented individual to join our team as an On Call Order Taker for our In Room Dining department. As an integral part of our hospitality team, you will be responsible for taking and processing orders from guests in their rooms, ensuring prompt and accurate delivery of their requests. This position requires someone with excellent communication skills, a positive attitude, and a passion for providing exceptional service. If you have a strong attention to detail and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity at Hilton Hotels.

1. Take and process orders from guests in their rooms, ensuring accuracy and efficiency.
2. Provide excellent customer service by promptly responding to guest inquiries and requests.
3. Maintain a positive and professional attitude while interacting with guests.
4. Follow standard operating procedures for taking and delivering orders to ensure consistency and quality.
5. Use excellent communication skills to relay any special requests or dietary restrictions to the kitchen.
6. Collaborate with other team members to ensure timely and accurate delivery of orders.
7. Keep track of guest orders and maintain accurate records for billing purposes.
8. Handle cash and credit card transactions accurately and in accordance with hotel policies.
9. Maintain a clean and organized work area to ensure a pleasant environment for guests.
10. Adhere to all health and safety regulations and policies.
11. Assist with training new team members as needed.
12. Take on additional tasks and responsibilities as assigned by the In Room Dining Manager.
13. Continuously strive to improve guest satisfaction by actively seeking feedback and addressing any concerns.
14. Uphold the standards and values of Hilton Hotels and represent the brand with professionalism and integrity.

According to JobzMall, the average salary range for a Order Taker (On Call) In Room Dining in Las Vegas, NV, USA is $24,000 - $35,000. This range may vary depending on factors such as experience, location, and employer.

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.