On Call Banquet Server
Welcome to the Hilton Hotels team! We are currently seeking an On Call Banquet Server to join our dynamic banquet team. As an On Call Banquet Server, you will play a crucial role in ensuring the success of our events by providing exceptional service to our guests. We are looking for individuals who are enthusiastic, detail-oriented, and have a passion for hospitality. If you thrive in a fast-paced, customer-focused environment and have a flexible schedule, we would love to have you on our team.
- Provide outstanding customer service to guests attending banquet events at the Hilton Hotels.
- Set up banquet rooms according to event specifications and ensure all necessary supplies are available.
- Serve food and beverages to guests in a timely and professional manner.
- Maintain cleanliness and organization of banquet areas throughout events.
- Communicate effectively with event coordinators and other team members to ensure smooth execution of events.
- Handle guest concerns and complaints in a professional and efficient manner.
- Follow all safety and sanitation guidelines while handling food and beverages.
- Uphold the standards and values of the Hilton Hotels brand.
- Attend all required training and meetings to stay updated on event procedures and policies.
- Maintain a positive and friendly attitude towards guests and colleagues.
- Assist with event breakdown and clean-up as needed.
- Have a flexible schedule to accommodate last-minute event requests.
- Adhere to all company and departmental policies and procedures.
- Maintain a professional appearance at all times.
- Work collaboratively with other team members to ensure the success of events.
Excellent Customer Service Skills: A Successful On Call Banquet Server At Hilton Hotels Must Possess Exceptional Customer Service Skills To Ensure That Guests Have A Positive Dining Experience.
Knowledge Of Food And Beverage: An On Call Banquet Server Must Have A Good Understanding Of Food And Beverage Offerings At Hilton Hotels, Including Menus, Ingredients, And Special Dietary Needs.
Ability To Multitask: As An On Call Banquet Server, One Must Be Able To Handle Multiple Tasks Simultaneously, Such As Taking Orders, Serving Food, And Maintaining The Cleanliness Of The Banquet Area.
Physical Stamina: This Job Requires Long Hours Of Standing, Walking, And Carrying Heavy Trays, So Physical Stamina Is Essential For An On Call Banquet Server At Hilton Hotels.
Team Player: As Part Of A Team, An On Call Banquet Server Must Be Able To Work Collaboratively With Other Servers, Chefs, And Event Coordinators To Ensure Smooth And Efficient Service For Guests.
Communication
Time Management
Multitasking
Attention to detail
customer service
Teamwork
food service
Problem-Solving
Adaptability
Menu Knowledge
Table Setting
Guest
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a On Call Banquet Server in Chicago, IL, USA is between $14.00 USD and $19.00 USD per hour. This may vary depending on the specific employer, experience level, and job responsibilities. Some employers may also offer additional compensation such as tips, bonuses, and benefits.
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Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.
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