Lobby Attendant

Welcome to the luxurious Hilton Hotels, where we strive to provide our guests with exceptional service and comfort. We are currently seeking a dedicated and friendly Lobby Attendant to join our team. In this role, you will be responsible for maintaining the cleanliness and overall appearance of our lobby area, ensuring our guests have a memorable first impression. If you have a passion for hospitality and a keen eye for detail, we would love to have you on our team.

1. Greet and welcome guests as they enter the lobby area, providing a warm and friendly first impression.
2. Maintain a clean and organized lobby by regularly sweeping, mopping, and vacuuming floors, dusting furniture, and wiping down surfaces.
3. Ensure that all lobby furniture, decor, and amenities are in good condition and report any damages or malfunctions to the appropriate department.
4. Assist guests with any inquiries or requests, providing excellent customer service at all times.
5. Monitor and restock lobby supplies, such as newspapers, magazines, and brochures.
6. Keep track of lost and found items in the lobby, following proper procedures for handling and returning them to guests.
7. Assist with checking in and checking out guests, if needed.
8. Collaborate with other hotel staff to ensure a seamless and enjoyable experience for guests.
9. Follow all safety and security protocols, reporting any suspicious or concerning activities to management.
10. Attend required trainings and meetings to stay updated on hotel policies and procedures.
11. Maintain a professional and courteous demeanor at all times, reflecting the high standards of Hilton Hotels.
12. Continuously look for ways to improve the lobby experience for guests and provide suggestions to management.
13. Adhere to the hotel's dress code and grooming standards.
14. Complete any other tasks or duties assigned by management to ensure the smooth operation of the lobby area.

According to JobzMall, the average salary range for a Lobby Attendant in New Orleans, LA, USA is between $19,000 - $25,000 per year. However, this can vary depending on the specific company, location, and experience of the individual. Some Lobby Attendants may also receive additional benefits, such as healthcare and retirement plans, which can impact their overall compensation.

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.